an encrypted connection to your mail server is not available

Juraj (RDC SK Wintel RST) · 15. Februar 2019

hello team,

sorry for spam.

In the currently stuck on above mentioned error message

I can see the link to 365 Walkthrough from below is not available anymore

https://support.microsoft.com/en-gb/help/2989972/an-encrypted-connection-to-your-mail-services-is-not-available-error-w

Could you please help me to proceed with this? Outlook 2016, Windows 10, company DXC - Im able to login to web browser.

Regards, Juraj

Juraj (RDC SK Wintel

Hello Parmi,

by this recovery tool Ive found out my MS office is outdated(kind a strange, Ive just installed from site the newest version).

Anyway, by this offered update manual

https://support.office.com/de-de/article/installieren-von-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5?ui=de-DE&rs=de-DE&ad=DE

->"Updates are managed by your system administrator" so I cannot proceed based on it.

Regards, Juraj

Parmi Mehta

Hi Juraj,

If, your machine is connected to your company domain, then the updates will be pushed from the group policy. it will not be in your permissions to update them manually. Please check with your IT team to get the updates pushed to your machine.

Office updates is same for any windows OS. it will be same for 10 as well.

Regards,

Parmi

Juraj (RDC SK Wintel

cannot find the guide for Win 10 ...

Parmi Mehta

Hello Juraj,

My name is Parmi, I am an Independent Advisor. Thank you for posting your question. I'll be happy to help.

Please check this link for guided walkthrough ---
https://blogs.technet.microsoft.com/uspartner_t...

you can access it from here ---
https://aka.ms/outlookconnectivity

Let me know if I can help you further!

Regards,

Parmi

Marco Seefeldt

Hello and Welcome to the Microsoft Answers Community!

This Forum is available for many languages. I am sure that it is also available for your country.

It would be very usefull if you place your question according to the forum that is shown in your language.

Unfortunately it is not possible for me to move your request to these forums. So please re-create your request into the right forum.

It would be very helpfull if you can copy the link from your new request to this german Microsoft Answers Community. In this way users can find the right answer more quickly.

Thanks and cheers,

Marco

Hi,

willkommen im Windows Forum!

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an encrypted connection to your mail server is not available