Surface Pro spontane Ruhestand

According to this thread (https://answers.microsoft.com/de-de/surface/forum/surfpronew-surfperf/surface-pro-2017-spontaner-ruhezustand/9a4e90a8-5940-4ccf-8735-58ca5247e2e5?auth=1), there has been no news or progress towards remedying this problem since December!

I purchased my Surface Pro in December and it took a while for me to realise the consequences of the problem. The inconvenience is seriously hampering my business (interuptions during on-site presentations, for example, where no mains supply is available) and I fell Microsoft is taking this issue too lightly. What is being done? If the problem cannot be solved, please admit it and I will look for alternatives. This is not the kind of treatment or level of service I expect from Microsoft, especially for a product in this price category!!