After update to Windows 11, Outlook can't connect to Office365 anymore

Steven Weiß · 10. Juni 2024

Hallo,I have an Office365 business account.On the weekend, I have updated Windows 10 to Windows 11. That worked smoothly, but now I have one issue:My Outlook that worked without any problems before the update, can't connect to Office365 anymore and I can't get any emails :-I have removed the mail account from my system and tried to add it again, but that doesn't work.The error message says "Something failed and Outlook couldn't create your account. Please try again. If the problem persists, ask your email administrator". This error message is useless.Can you help me?

Harald Wolf

Hallo!

Das geht leider auch nicht. OneDrive versucht zwar die Synchronisation durchzuführen, liefert aber diese Fehlermeldung:

"We can't connect to the specified Sharepoint Site ..."

Thomsck

Unfassbar: Jetzt geht es!

Microsoft forderte ja per Mail auf: "Re-connect Outlook 2016/2013 to Outlook.com after upgrade".

Genau das habe ich gemacht, und damit ist das Problem unerwünschter Terminerinnerungen behoben.

Danke an alle Beteiligten!

MichaelTrommer

Sorry konnte es oben nicht mehr bearbeiten!

Bei Überprüfung des Dienststatus, kommt unter Outlook.com folgende Meldung:

Title: Unable to connect to mailbox

User Impact: Users may have been unable to access their mailbox using Outlook on the web or the Outlook client.

Final status: We've routed connections to alternate components and confirmed that the issue is remediated after monitoring the service.

Start time: Thursday, June 25, 2020, at 1:30 PM UTC

End time: Thursday, June 25, 2020, at 2:10 PM UTC

Title: Unable to connect to mailbox

User Impact: Users may be unable to access their mailbox.

Current status: We've identified an issue where users from Europe and United Kingdom are unable to connect to their Outlook mailbox. Our telemetry indicates that the service has now recovered but we are investigating the underlying cause and monitoring the
service to ensure full recovery.

Next update by: Thursday, June 25, 2020, at 4:30 PM UTC

manuela.a

I tested this on my PC, seems to be a bug. I am also not able to change the setting. Let's hope this will be solved after the new Windows update.

Herrsowieso

Nun gut, immerhin hat sich die Fehlermeldung mittlerweile geändert:

Sorry, we can't connect to Yahoo! right now

Please check your email address and password and try again.

If you still can't connect, it may be a problem between Yahoo!'s servers and ours. We are working with Yahoo! to resolve this problem.

To read your Yahoo! email in Outlook.com, you can
set up auto-forwarding.

Weitere Informationen

Wirkt ein bißchen als wäre da nicht mehr viel zu erwarten

Hi,

willkommen im Windows Forum!

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After update to Windows 11, Outlook can't connect to Office365 anymore

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