All mail goes to junk folder

Dear Desislava,

thank you again for your mail. Here is the screenshot - I would like to move Folder 11 into the Archive HIC 2015 Folder, but I'm not able to move it at all.

Maybe you have a solution

Thanks and best regards

Meike

Hi Franz,

You need to log into Outlook on the web from a desktop computer and find and rename the folders that are conflicting. It's usually the Junk email folder, if the message doesnt say which folder. Right click on the folder to rename it - if rename is grayed out,
that is the default folder. Look for the second one.

Hi Martin

What are the names of the "Sent Messages" and "Deleted Messages" folders in German iCloud?

Also Drafts and Junk Email?

Or are you using English iCloud with German Outlook?

Thanks

Dara

Hallo Martin
Was sind die
Namen der Ordner
in deutschen iCloud?

Auch Entwürfe und
Junk-Mail?

Oder englische iCloud
mit deutschen Outlook
verwenden?

Vielen Dank
Dara

Hi Dara,

Iam using german iCloud with german Outlook 2016.

The names of the folders are:

Outlook (Folder) - iCloud Mail (IMAP Folder)

- Posteingang - Eingang (all ok)

- Gesendet - Sent Messages (false in Outlook, must be "Sent Messages" not "Gesendet")

- Drafts - Entwürfe (all ok), but in Outlook it is a folder "Entwürfe" too, but it will be not used and I can't delete it in Outlook, if I delete it, 3 seconds later it is back.

- Papierkorb - Deleted Messages (named in iCloud "Papierkorb" - false in Outlook, must be "Deleted Messages". It is a folder "Gelöschte Elemente" in Outlook too an its not used, if I delete it, 3 seconds later it is back.

- Junk - Werbung (all ok)

- Archive - Archiv (all ok)

Thanks for your help.

Regards Martin

Hallo Gudrun,

ja das ist korrekt.

ich schiebe in aller Regelmäßigkeit mehrer hundert Emails eines Absenders aus dem Junk Mail Folder in den Posteingang, die dann in den folgenden Stunden automatisch wieder im Junk Mail Folder landen.

An den Regeln kann es leider auch nicht liegen.

Ich habe überhaupt nur eine Regel angelegt. Diese betrifft zwar auch die angesprochenen emails sagt aber:

E-Mails in X verschieben wenn Absenderadresse [Adresse des betroffenen gmail Absender] ist.

X ist dabei ein Unterordner des Posteingangs.

Die Regel wird aber meines Wissens niemals angewendet da die betroffenen Emails in der Regel direkt von Posteingang im Junk EMail Folder landen. Was ich auch schon live beobachten konnte.

Vielen Dank und schönes Wochenende!

Julien

Hallo,

Makro 2:

For olFoldersCount = 1 To olName.Accounts.Count

Set olFolder = GetJunkFolder(olName.Folders(olFoldersCount))

If Not olFolder Is Nothing Then

Do While olFolder.Items.Count > 0

Set olItems = olFolder.Items(1)

EntryID = olItems.EntryID

olItems.Delete

Set DeleteItem = olName.GetItemFromID(EntryID)

DeleteItem.Delete

Loop

End If

Next olFoldersCount

End Sub

Private Function GetJunkFolder(Folder As Folder) As Folder

On Error Resume Next

Set GetJunkFolder = Folder.Folders("Junk-E-Mail")

End Function