Cannot Log-In my admin account.

Just noticed that OneDrive has been silently updated today, version is 19.192.0926.0012

Currently I'm not even able to log in to my OneDrive account, after entering my email address the logon window appears again and again.

Hallo Klexx,

Normalerweise solltest du dich an Western Digital wenden.

Hier ist ein Link mit einer möglichen Antwort auf Ihre Frage.

Ich wünsche dir einen schönen Tag.

Mit freundlichen Grüßen,

Gijs H.

Hello Agnethe

Of course,

Since I have a separate domain with e-mail, the Outlook.com account is not my main and not my only account.
So I had to perform step 2 in the tutorial.

I have the IMAP mail accounts re-set up.

So now I am back on the green field and can try to set up the Outlook.com account.

How do I add the account via "e-mail account" or via "manual configuration or additional service types"?

I have log myself correctly.

The direct way "e-mail account" does not go my e-mail address is ***** is and no @ Outlook.com address.
My account with Microsoft is my e-mail address *****

Therefore, somehow simply can not work.

Frustration....

Greetings Markus

Hi,

I am an independent advisor, and I am trying to help other users in the community with my experience with Microsoft products.

In this situation, I suggest that you use an admin account to log into Exchange Admin Center, and then click Protection> Action center to check if your account is blocked.

Here is an article for your reference:

https://docs.microsoft.com/en-us/office365/secu...

Note: This needs to be completed by a global admin in your Office 365 organizations. Please let your admins do this if you aren’t one.

Do let me know if you have any more question or require further help.

Thanks and regards

Avinash,

Hallo Greg,
<br />I gave you a short answer yesterday. My Problem is: I have an account for microsoft and a valid subscription for microsoft 365 which I can use without problems on my Apple iMac. But I cannot use the subscription on my Apple Laptop, which is also registered on the same account. On the Laptop there is a message that I should renew the subscription. And then when I try to correct it on the Laptop, I get the answer that there is no account available with this user name. But on the same homepage by microsoft I can get the information that my account and my subscription are okay. - So this state of affairs means that there is a mistake in the communication between my Laptop and the microsoft 365 administration. For the moment I cannot get any chat oder phone support by microsoft - and the automatically given supports are useless. (I have already deinstalled all office programs on the Laptop and then reloaded it - but without any result for the problem.)
<br />I would be very glad if you can solve this problem or give me an advice for further action or support.
<br />Sincerely
<br />Thomas
<br />