can't close my Personal Microsoft Account

Miralem Copra · 8. Juli 2025 um 23:43 Uhr

Hello,I want to permanently close my personal Microsoft account e.g. *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, but I keep receiving the error message that the account is linked to a work or school organization Azure AD / Entra ID.I no longer have access to that organization and cannot remove the account myself. I’ve tried all available options leaving the organization via account.azure.com, using the Microsoft Account portal, and contacting support, but nothing works.I kindly ask for support to manually remove my account from any linked organizations and enable me to close the account permanently.If this is not

HillaryBernardo

Hi, Holger. Glad the issue was resolved.
<br />You can mark the issue as resolved to close the issue. Can you see this option?
<br />I can't finish the issue here on my side.
<br />

Schnuppel

good Morning,
Thank you for your response.
When I move the mouse pointer over the icon, the following is displayed:
OndeDrive-Personal
Current!
If I double click it, my OneDrive folder will be shown on the PC!
When I right-click on Ads Online, it shows me my folders in the OneDrive cloud. It also shows that I am logged in!
So I'm signed in! In my view, it can't be because of that!

Many thanks for your help!

Best regards

Desislava Dimova MSF

Hallo Tschuege,

Installiere bitte den "Office 365 Support and Recovery Assistant". Melde Dich mit Deinem Office 365 Konto an.

Outlook/ I can't set up Outlook with my Office 365 account/ Next

Teile mir bitte die Ergebnisse mit.

Freue mich auf Deine Rückmeldung.

Mit freundlichen Grüßen,

Desislava Dimova

Microsoft Office 365 Support Engineer

Desislava Dimova MSF

Hallo KarstenPalme,

Installiere bitte den "Office 365 Support and Recovery Assistant". Melde Dich mit Deinem Office 365 Konto an.

Outlook/ I can't set up Outlook with my Office 365 account/ Next

Teile mir bitte die Ergebnisse mit.

Freue mich auf Deine Rückmeldung.

Mit freundlichen Grüßen,

Desislava Dimova

Microsoft Office 365 Support Engineer

Heiko Schönefeld

Hallo!

Über diesen Link von Microsoft kannst du dein Konto schließen:
http://go.microsoft.com/fwlink/?LinkId=523898

Alternativ gibt es auch noch eine Hilfe-Seite mit den wichtigsten Antworten:
https://support.microsoft.com/de-de/help/12412/microsoft-account-how-to-close-account

Hi,

willkommen im Windows Forum!

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