Can't get rid of expired 365 ProPlus license

schogobong · 5. Dezember 2019

Hi everybody,

Up until recently I was using MS Office 365 ProPlus, which was provided by my University. However, after finishing my studies I needed to find an alternative.

So now I am part of my family's Office 365 Home plan. The issue is that all my Office applications tell me that they are non-licensed products:

Through the "Account" menu within MS Office Word I then tried to change the license, which didn't work. Following the support link I then uninstalled my entire Office Suite and re-installed 365 Home. Unfortunately I am still facing the same issue.

After a while I realized that I can "view additional license information" or something like that. Doing that I noticed that my Home license is in fact working, but that the ProPlus version is for some reason still being recognized (the corresponding Microsoft Account has been removed from the system):

How can I get rid of that old license and the annoying message that I am using Office without a license?

Please let me know if you need any other info and thanks for your help!

schogobong

schogobong

That seems to have done the trick! Thank you

DaveM121

Hi schogobong

Do you use Microsoft Office on a Windows device?

If so:

Use this tool from Microsoft to remove all remnants of all Microsoft Office Installations:

https://support.office.com/en-us/article/Uninst...

Restart (not Shut down) your PC . . .

Then re-install Office 365 and that old licence should be gone . . .

AzadehAbdollahi

License ist expired

2016-win10

deutschland

Office-NotebookMSKon

Hallo Thomas,

PRODUCT ID: 00339-21520-30436-AA127

SKU ID: c47456e3-265d-47b6-8ca0-c30abbd0ca36

LICENSE NAME: Office 16, Office16ProPlusVL_MAK edition

LICENSE DESCRIPTION: Office 16, RETAIL(MAK) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---LICENSED---

Last 5 characters of installed product key: ABCDE (geändert = entspricht dem gekauften Schlüssel)

---------------------------------------

PRODUCT ID: 00200-70000-00000-AA285

SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4

LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition

LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F009

ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.

Last 5 characters of installed product key: KHGM9

Wie gesagt: ich habe NIE ein 365 Version installiert

Ich kenne alle meine Schlüssel - KHGM9 kenne ich NICHT

Und nochmals: mit dem Schlüssel XXXXX ist die Version aktiviert !

Gruß Adolf

HeScho

Hallo,

hier mit c&p:

PRODUCT ID: 00195-40000-00000-AA904

SKU ID: 323277b1-d81d-4329-973e-497f413bc5d0

LICENSE NAME: Office 15, OfficeGrooveR_Grace edition

LICENSE DESCRIPTION: Office 15, RETAIL(Grace) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F009

ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.

Last 5 characters of installed product key: TVGJ3

---------------------------------------

PRODUCT ID: 00201-10677-30173-AA818

SKU ID: b58a5943-16ea-420f-a611-7b230acd762c

LICENSE NAME: Office 16, Office16O365HomePremR_Subscription4 edition

LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---LICENSED---

ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)

ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.

REMAINING GRACE: 30 days (44617 minute(s) before expiring)

Last 5 characters of installed product key: CGWF4

---------------------------------------

PRODUCT ID: 00200-70000-00000-AA428

SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4

LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition

LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F009

ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.

Last 5 characters of installed product key: KHGM9

Hi,

willkommen im Windows Forum!

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