Hello, i have accidentally created a personal microsoft account instead of a business account.

Dear Renzo,
thank you so much again! I run the Defender and no malware software. Also, I have no VPN or Proxy, I am a direct customer of Telekom Germany. Following your advice I have installed a test account with administration rights, which is not a MS account, just local. Immediately OneDrive ist installed and available. Yes, that works. However, that account is a different world in Windows. Also I don't have the 1TB capacity available . . .
Many thanks again!
<br />Ulrich
<br />

Hello, JanSand_83

I am Igor and I will be glad to help you with this question

May I know if your account is a personal or business account?

Are you able to sign in to your accout using the desktop or web browser?

https://teams.microsoft.com

Hello Agnethe

Of course,

Since I have a separate domain with e-mail, the Outlook.com account is not my main and not my only account.
So I had to perform step 2 in the tutorial.

I have the IMAP mail accounts re-set up.

So now I am back on the green field and can try to set up the Outlook.com account.

How do I add the account via "e-mail account" or via "manual configuration or additional service types"?

I have log myself correctly.

The direct way "e-mail account" does not go my e-mail address is ***** is and no @ Outlook.com address.
My account with Microsoft is my e-mail address *****

Therefore, somehow simply can not work.

Frustration....

Greetings Markus

Hallo Alexander,
ich hatte heute Kontakt mit MS-Support. Wir konnten keine Remoteverbindung zu meinem MAC herstellen. Deshalb wurde ich gebeten, das gleiche auf einem Windows-Computer zu versuchen. Nachdem ich dort den Account in O365 hinzugefügt hatte erschien er auch auf dem MAC. Das konnte ich mit allen Accounts machen. Wir haben festgestellt dass das letzte O365 Update am 14.2. durchgeführt wurde, was ungefähr mit dem Start meiner Probleme zusammen hing. Ich wurde gebeten die Dez, Version von O365 zu installieren und dann zu versuchen. Was ich bei Gelegenheit probieren möchte.
Grüße
Horst
UPDATE.
Hier das endgültige Ergebnis -> Mail an den Support in Englisch:
Hello Samuel,
there is definitely a bug in the latest O365 version.
Before I started, I removed 2 of my 3 OneDrive Business accounts from my Microsoft computer.
Then I removed O365 on my MAC and installed 16.68 (22121100)
When I started Word, I could see my personal account and the Business account I did not remove from the Windows computer.
I added one of the OneDrive Business accounts without any problems.
After that I started AutoUpdate and Excel, Word and Teams were updated to 16.70 (23021201).
Now I tried to add the 3rd OneDrive Business Account Without Success
Going back to my Windows PC I just saw my personal account and the one I left before.
I added both of my remaining Business account (also the one I already added in my Mac) after that all three accounts where available also in my Mac.
I think this procedure proofed that there is a bug in version 16.70 (23021201).
BR
Horst

Hello again,

The sharepoint access and administration is created when a company/person purchases a Microsoft Business subscription.

The company/person will then go ahead and setup this page/server for themselves to suit their need. The moment the payment is stopped or the account is closed. The access is also stopped or closed for every account created under that subscription.

When that happens you get the above message.

You can also get the above message if the account which is trying to access its content is deleted or disabled. In this case, the company is still running and the subscription is still active, but access to the onedrive or any other services granted to that user has been disabled.

The last scenario is the reason I ask you to contact the IT Team of the company. But you have informed me that the company is now closed.