Help me sign in to my Hotmail account from 2011

Hello George,
<br />thank you for your quick reply and your kind words.
<br />Unfortunatley, the information in the link you provided, did not help me.
<br />There are no restrictions on the account of my son. I am just unable to remove him from his "organiser" role within his Family settings - there is no button, menu entry or anything else.
<br />Within my own profile i can opt to leave the family (in the menue right next to my profile picture)
<br />This option is not available for my kid in his family settings.
<br />HELP ..please.....
<br />

Hello Diane,
<br />Your second screenshot is very interesting to me as my Outlook does not do this. That is also the reason why I want to build something there. If I forget to switch Outlook to offline mode, then suddenly it just doesn't show me any messages. I always have to wait until I'm online again and that's just unpleasant.
<br />Can this be related to the fact that I don't have an Exchange connection but all my accounts are IMAP accounts?
<br />I can't put my Hotmail address in Outlook because then I have problems with my calendar, tasks, etc. that go through an IMAP account.
<br />Robert

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hi i am an independent adviser and would like to help you resolve your issue

there might be a sync issue i will suggest you to remove and re-add your account

If issue persist please do let me know and I'll do my best on continuing to help you.

I didnot install office on my laptop. It had come with preinstalled office 365 apps.
I received the purchase confirmation from lenovo germany on my gmail id (which is actually from India)
I have actually used the student discount while purchaseing the laptop using my university email id to get discount and while billing I gave my indian gmail id.
I am using the same indian gmail id for logging in to my microsoft account for activating the office on my laptop. I also tried asking for help on lenovo support but they say to ask microsoft support to give product key or activation help. I also asked microsoft but I get no response.

Hello Ravikumar,
<br />thanx for your kindness and help.
<br />I've tried everything you proposed but it all leads nowhere.
<br />The core of the problem is:
<br />Microsoft denies to recover ma account so I don't have access to it.
<br />And therefore I cannot quit the subscription.
<br />But what is worse:
<br />I cannot erase the credit card information from that "lost" account.
<br />So MS will keep on withdrawing money from my credit card for something I cannot use.
<br />And I can't do anything because I don't have access to that account.
<br />And there is no way to get someone from MS on the phone.
<br />It's a nightmare...
<br />I appreciate your help very much, but the standard procedures don't get me nowhere.
<br />I'm afraid that the only way to stop this is to suspend my credit card.
<br />Thanx,
<br />Juergen Raab
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