Help me sign in to OneDrive

Hi MaRo72!

I'm Jen, and I'd be happy to help you out with this issue.

Have you tried resetting the excel app? Kindly try these steps: Close all the Office apps and go to iPad Settings. Find Excel and then select Reset Excel. Slide to enable Delete Login Credentials. Start one of your Office for iPad apps, sign back in using your Microsoft account and check if the issue has been fixed. Let me know if this works.

I hope this information helps. If you have any questions, please let me know and I'd be glad to assist you further.

Best Regards!

Jen

You do not have to pay to use OneDrive! You can sign up for free and share notebooks with anyone who also has an account.

Das Problem konnte mithilfe folgender Einstellung behoben werden:

https://support.microsoft.com/de-de/help/3052203/how-to-troubleshoot-sign-in-issues-with-office-modern-authentication-w

Danke

That's no way to help me. It's not about a gift card. I want to be able to use my paid subscription!
<br />Please take a look at the previous screenshots.
<br />

Hi Did Md,
<br />I did chat with a Microsoft Support Agent back than and he could not help me. He told me, that a support representative would call me and we scheduled a timing. Unfortunately, nobody called me.
<br />What am I supposed to do?
<br />Best regards and thank you
<br />Oleg
<br />PS: I tried to find the chat option again, but I don't see it, no matter which option I chose.
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