hotmail messages keep disapearing without my action

jacob barrass · 9. November 2023

I have had 2 situations where emails have dissapeared before i got chance to read them, I would recieve a notification on my phone where i could see who it was from and the intro. Then when i went to click on it the email was gone. i couldnt find it through a search, or in my spam or in deleted emails.please help

Taurus53

Vielen Dank für Ihre Nachricht, aber der Link fehlt. Bitte nachliefern, aber meine Antwort wird sich dann verzögern: Ich bin ab morgen 10 Tage auf Reisen. Ohne Laptop.
-------------------------------
Thank you for the message, but the link is missing. Please supply it, but my answer will then be delayed: I am traveling for 10 days starting tomorrow. Without the laptop.

ThomasPollak

Hallo Greg,
 I gave you a short answer yesterday. My Problem is: I have an account for microsoft and a valid subscription for microsoft 365 which I can use without problems on my Apple iMac. But I cannot use the subscription on my Apple Laptop, which is also registered on the same account. On the Laptop there is a message that I should renew the subscription. And then when I try to correct it on the Laptop, I get the answer that there is no account available with this user name. But on the same homepage by microsoft I can get the information that my account and my subscription are okay. - So this state of affairs means that there is a mistake in the communication between my Laptop and the microsoft 365 administration. For the moment I cannot get any chat oder phone support by microsoft - and the automatically given supports are useless. (I have already deinstalled all office programs on the Laptop and then reloaded it - but without any result for the problem.)
 I would be very glad if you can solve this problem or give me an advice for further action or support.
 Sincerely
 Thomas

Sabine224

Great! I'll keep a look-out for an update and answers to my question...;-)

Thanks.

HeiniF

Excuse me, after sending my last message I clicked on "Antworten" (reply). But at least I can add something to my former message:

Would you prefer me to repeat my request in German?

Soll ich meine Anfrage auf Deutsch formulieren?

Juraj (RDC SK Wintel

Hello Parmi,

not true, because as I wrote, when Im adding the mailbox from different user on my PC, it works without any issue.

Please check one more time my whole description.

Thank you, Juraj

Hi,

willkommen im Windows Forum!

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