How can I download Word etc. when I have Microsoft 365 Basic?

Thanks a lot for the reply! If you dont mind, I would like to elobarate my question in english. First problem is that I would like to add a word document (coverpage) to my word document. This coverpage is already prepared. But I have to merge this two word documents. How is it possible? The second problem is when I add a header in the coverpage, it appears in the other pages also. How can I fix the header just in the first page? Third problem is that I have deleted some references in the bibliography, when I update the bibliography, the deleted references don't disappear. How can I fix it?
<br />Kind regards
<br />

How can i do this? I use the online Version. Does this have anything to do with it?

Was kann ich noch machen! Ich habe glaube ich in meinem Account keine Telefonnummer hinterlegt gehabt wenn ja ist es evtl. noch meine Alte Rufnummer
<br />die ich nicht mehr habe! Wie komme ich an mein Account?
<br />What else can I do! I don't think I had a phone number stored in my account, if so, it may still be my old phone number that I no longer have! How do I get my account?
<br />How can I be activated again?
<br />

Dear Gunasekar, thank you for your answer!

Unfortunately I can't find the files by searching them or in Word.
1. I don't have an 365 Abo, do you know if I can use the "Reset my whole OneDrive"-function also if I only buy the Abo now? Does it work retroperspectively? If yes, I think this could solve my problem.
2. Do you know what happens with OneDrive files when one overwrites them with "Copy+replace"? This is how I lost my file and still it's not in the bin.
Thank you very much!!

Hi Ricard

I'm Anna and I'd be happy to help you with your question. In this Forum, we are Microsoft consumers just like yourself.

It sounds like there may be an issue with the alignment of the CAD background and the foreground shapes in Visio. One possible solution to this problem would be to use the "Align" or "Position" tools in Visio to precisely align the foreground shapes with the background CAD drawing.

You can also try to re-import the CAD file and make sure that the import settings are correct (e.g. using the correct scale, units, etc.). Also, you can try to lock the background CAD drawing to prevent any accidental movement or ensure that all the shapes are created in the same page as the background CAD.

It's worth noting that when working with Visio and CAD file, the compatibility of the software version is essential, as DWG files can have different format and structure depending on the AutoCAD version. I would check if the Visio version you are using is compatible with the AutoCAD 2007 version of the file you imported.

Another solution could be to import the CAD file into AutoCAD and then export it to Visio format (e.g. vsd, vsdx) and then link the shapes to the background.

If none of these solutions resolve the issue, it may be worth contacting AutoDesk support for further assistance.

I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.

Best Regards,

Anna

Give back to the community. Help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.