How come I can not save/download my OneDrive files on my mobile phone to my SD card?

Dear AvinashThakur2,

kind thankd for your reply. I already tried this problem solution beforehand and checked all settings as well. However, it doesn‘t help. Whilst on my iPhone i can select where to save the file I intend to download:

- On my iPhone

- In iCloud

- In OneDrive

- In Google Drive

I‘m not able to get this option implemented on my iPad. There, the option „OneDrive“ is missing. Somethings is going wrong here.

Thanks and best regards

Stephan

noch als Zusatzinfo:

Additional info:

I ran the following test:

I took a .docx file I created on my office PC which was stored on our server and saved it locally to my PC harddrive. I then save a copy as .doc as well. Then I emailed both files to my office Outlook account AND my iCloud account (with one email).

BOTH files did NOT open from my Outlook account and BOTH files just opened fine from my iCloud account.

I then forwarded the email from my Outlook account to my iCloud account and now BOTH files did NOT open anymore.

So it seems that my Outlook account (Exchange server) corrupts the files.

Can that be?

best regards

Wolfgang

Hi!
<br />I try to place my problem in english.
<br />My admin account of our NGO Office365 plan was secured by 2factor authentification with my mobile phone.
<br />I can't use the phone anymore and changed from Android to iOS.
<br />So it is not possible to use a backup of the Microsoft Authentificator App.
<br />Normaly there is also the method of using a SMS code or a phone call to the mobile number.
<br />But not in my case, the only methods are with the Authentificator App.
<br />My mobile phone is stored in my account, but who can help to active the method with SMS oder phone?
<br />There is a possibility to reset password with SMS or phone, this still works, but I know my password, the only problem is the missing link in my Authentificator App.
<br />THanks
<br />Hubert
<br />

Was kann ich noch machen! Ich habe glaube ich in meinem Account keine Telefonnummer hinterlegt gehabt wenn ja ist es evtl. noch meine Alte Rufnummer
<br />die ich nicht mehr habe! Wie komme ich an mein Account?
<br />What else can I do! I don't think I had a phone number stored in my account, if so, it may still be my old phone number that I no longer have! How do I get my account?
<br />How can I be activated again?
<br />

Hello Agnethe

Of course,

Since I have a separate domain with e-mail, the Outlook.com account is not my main and not my only account.
So I had to perform step 2 in the tutorial.

I have the IMAP mail accounts re-set up.

So now I am back on the green field and can try to set up the Outlook.com account.

How do I add the account via "e-mail account" or via "manual configuration or additional service types"?

I have log myself correctly.

The direct way "e-mail account" does not go my e-mail address is ***** is and no @ Outlook.com address.
My account with Microsoft is my e-mail address *****

Therefore, somehow simply can not work.

Frustration....

Greetings Markus