How to Resolve Issues with Deleting a Microsoft Account Linked to a Work Organization?

Ich vermute es liegt bei euch auch daran:

https://blogs.technet.microsoft.com/enterprisemobility/2016/09/15/cleaning-up-the-azure-ad-and-microsoft-account-overlap/

„Starting today, we’re blocking the ability to create a new personal Microsoft account using a work/school email address, when the email domain is configured in Azure AD.

What does this mean? If your organization uses Office 365 or other business services from Microsoft that rely on Azure AD, and if you’ve added a domain name to your Azure AD tenant, users will no longer be able to create a new
personal Microsoft account using an email address in your domain.

This sign-up block has been running in limited Preview for a hand full of organizations and is now active for all domains names that are configured (DNS-verified) in Azure AD. No action is necessary to enable the block.”

Hallo,

danke für Deine Nachricht.

Auf einem Rechner ist die 32bit, auf dem anderen 64bit.

Ich habe nach der nachstehenden Anleitung versucht den Key herauszufinden (wenn ich es richtig verstanden habe). Das funktioniert leider nicht. Mein Englisch ist wirklich nicht gut!

How to find your Office 2013 product key after installation

Do you have several Office 2013 products tied to one Microsoft account and need help finding just one product key? The steps below are useful in determining which installations correspond to which product keys if you need to reinstall office
2013 on a new PC or after reformatting your PC.

Important When you have multiple Office 2013 installations linked to your Microsoft account, you will see them all listed on the My Account page. Do not click the
Install button next to any product without knowing if it is an unused installation. This can cause activation issues.

Find the Office 2013 product key associated with your PC

First, find the last five digits of the product key associated with your computer.

1. Go to the PC that has Office 2013 installed
2. Right click the Windows icon and select Command Prompt.
3. Enter the appropriate command:

For 32 bit Windows:

cscript “C:\Program Files\Microsoft Office\Office15\OSPP.VBS” /dstatus

For 64 bit Windows:

cscript “C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS” /dstatus

1. The command prompt box will show you the last five digits of the product key associated with the installation on that PC.
2. Make a note of the PC the Office 2013 product is installed on, and five digit number. You will need this for reference.

Find the product key associated with activated installations linked to your Microsoft account.

Next, you will need to find the product key associated with each product linked to your Microsoft account.

1. Sign into the My Account page with the email/password associated with your Microsoft account.
   
2. You will see the multiple Microsoft products linked to your Microsoft account.
3. To begin identifying the product key associated with the installation, start with the first product.
4. Under Account Options, choose Install from a disc.
5. Choose the I have a disc option.
6. Click the View your product key button.
7. The product key for the installation is displayed.
8. Make a note of the Office product sequence as they are displayed on the screen, and the product key associated with it. You will need this for reference.
9. You can now match the five digit number from the command prompt on the PC to the product key on the installation.

10. Once you determine which installations have been used on which computers, you will know which product to use for installation on the reformatted or new PC.

Note If no product key is displayed, the installation has not been used or activated.

It is helpful to create a list of the Office 2013 installations, product keys associated with each, and the PCs on which they are installed. This eliminates confusion in the future when a PC must be replaced or reformatted, and Office 2013 needs
to be reinstalled on a machine.



Da tut sich aber gar nichts. Gibt es nicht eine einfache Methode? Schließlich habe ich beide Lizenzen für viel Geld erstanden.

Vielen Dank im Voraus

@Windowsuser2013 This is not really my area of knowledge. I think it would depend on your scenario. Are you using Office at home or in work?

If you are in work then you would need to talk to your IT admin. The page I linked above says this "To switch update channels, you can use the Office Deployment Tool or Group Policy." Your IT guys would need to do that.

This page goes into some detail on the various channels and how to change them (English only).

https://www.msoutlook.info/question/office-update-channels

If you are a home user you might be able to change it via this page and some option available after that. I can't test it here as I only have a work account and am on vacation.

https://stores.office.com/myaccount/home.aspx

If you succeed in changing could you let me know how you did it please?

Hi Veronika R,

I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

We can understand the problem at your end as it affects your work and we’re willing to help you in order to resolve the problem. So, to move further regarding this issue, we would like you to provide the following information:

1. May I please know the version, edition, and OS Build of the operating system installed on your computer?
2. Could you please provide us with a full screenshot of the error message for our reference? Please click on Use rich formatting to insert a screenshot and select the Insert Image icon?
3. Did you make any recent software changes to the computer?
4. Do you get any error code/message when signing in with your Microsoft account to activate Office?

I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

Best regards,

Gunasekar N

If you want to copy Sways from another user's account before deleting it, use the Duplicate button that appears in the ... menu when you open the Sway. When doing this, the new Sway will have a different URL, but it will be a full copy. Let me know if
that doesn't work for you.

Jason