I can't open my E-Mails

Jennifer Liebke · 29. Juli 2024

I can't open my E-Mails

mohanarasamanicampil

my e-mail open

offen my email

lotharreifert

Hi Jamie, I have had normal access to my account *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** until today when my side opens up as thea shaws account. we both are registered with outlook but with different adresses.

I open my account though an icon, but as of today theas account opnes up??

Thank you for your help

Lothar

WolfgangTichy

noch als Zusatzinfo:

Additional info:

I ran the following test:

I took a .docx file I created on my office PC which was stored on our server and saved it locally to my PC harddrive. I then save a copy as .doc as well. Then I emailed both files to my office Outlook account AND my iCloud account (with one email).

BOTH files did NOT open from my Outlook account and BOTH files just opened fine from my iCloud account.

I then forwarded the email from my Outlook account to my iCloud account and now BOTH files did NOT open anymore.

So it seems that my Outlook account (Exchange server) corrupts the files.

Can that be?

best regards

Wolfgang

Galin Karlovv

Hallo Stefan,
 Ich habe dir private Nachricht gesendet.
 Mit freundlichen Grüssen
 Galin Karlov
 Microsoft 365 Support Engineer

StefanEigel

Wie gesagt, ich selbst bin der Administrator!
 Ich soll mich aber an den Admin wenden, um das PW zurücksetzten zu können!
 Somit drehe ich mich im Kreis!
 🥲

Hi,

willkommen im Windows Forum!

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I can't open my E-Mails