I have an Exchange Account from school and I need to delete it. I cant login to my business...

Hello Hubert,

Thank you for coming to the forum.

I appreciate your thorough analysis of the problem, you have done a lot of the troubleshooting.

i am also sure you have tried accessing OneDrive.com from another browser.

What I noticed is that this is a Work or School account that was assigned to you from your organization.

I will have to ask one more thing for you to do, have you contacted the IT Dept of the organization? There could be something wrong with your access and if that is the case there is nothing much you or anyone else can do other than what you have done already. So they will need to check it from their Administrator end and let us know if the account is not experiencing any change to access or having any issue itself.

It is from their reply we can know what to do next, they may need to contact their link to Business Support to clear this for you. Please speak to them and let us know

Best Regards
Fuad

I think you dont understand.
I got back my emails and the account, BUT to recover accounts on other sites connected with this old "s****** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***" I need to get those emails.
But as I deleted the alias "s****** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***" to be more protected against this hacker, I noticed that I also cant receive emails sent to this adress. That was never mentioned during the delete process. And thats why I need the help of the technical support to implement back the possibility to receive emails to that adress ... !
<br />

noch als Zusatzinfo:

Additional info:

I ran the following test:

I took a .docx file I created on my office PC which was stored on our server and saved it locally to my PC harddrive. I then save a copy as .doc as well. Then I emailed both files to my office Outlook account AND my iCloud account (with one email).

BOTH files did NOT open from my Outlook account and BOTH files just opened fine from my iCloud account.

I then forwarded the email from my Outlook account to my iCloud account and now BOTH files did NOT open anymore.

So it seems that my Outlook account (Exchange server) corrupts the files.

Can that be?

best regards

Wolfgang

I have exactly the same problem as described by Roland and it is still there!! 6 Oct

I have been using dozens of worksheets for months, opening, updating, closing etc without any issues. Now they all seem corrup/incorrect.

The worst is that it is almost impossible to see any remarks from Microsoft that inform users. It has taken me three days to find Rolands excelent description of the mistake .

**** can happen, but it shouldn't be a users Job to sort it out.

I tried to re-install my "Office/Excel" with the Product Key Nr hoping that might solve the problem, BUT the System told me, after many attempts, my Outlook account was not okay and closed (I had never used it other than to download "Office") and I should
create a new one. Having done that I received the obvious Microsoft answer - My Product Key is under my old account. I need to use that one - the mind boggles!!

Sorry for english, but it is easier for me. I have no problem reading the German, but writing is a bit so so (german grammer)

By the way Roland - ich kann auch die Hälfte der Beschreibungen/Erklärungen nicht folgen. Ich glaube sie setzen voraus alle "users" sind IT Fachleute.

Grüße

I didnot install office on my laptop. It had come with preinstalled office 365 apps.
I received the purchase confirmation from lenovo germany on my gmail id (which is actually from India)
I have actually used the student discount while purchaseing the laptop using my university email id to get discount and while billing I gave my indian gmail id.
I am using the same indian gmail id for logging in to my microsoft account for activating the office on my laptop. I also tried asking for help on lenovo support but they say to ask microsoft support to give product key or activation help. I also asked microsoft but I get no response.