i need invoice for the booking from my credit card

Hello Ravikumar,
<br />thanx for your kindness and help.
<br />I've tried everything you proposed but it all leads nowhere.
<br />The core of the problem is:
<br />Microsoft denies to recover ma account so I don't have access to it.
<br />And therefore I cannot quit the subscription.
<br />But what is worse:
<br />I cannot erase the credit card information from that "lost" account.
<br />So MS will keep on withdrawing money from my credit card for something I cannot use.
<br />And I can't do anything because I don't have access to that account.
<br />And there is no way to get someone from MS on the phone.
<br />It's a nightmare...
<br />I appreciate your help very much, but the standard procedures don't get me nowhere.
<br />I'm afraid that the only way to stop this is to suspend my credit card.
<br />Thanx,
<br />Juergen Raab
<br />

Hi,
<br />the account is the right one, since i also got the invoice to the same adress.
<br />*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
<br />i really need to change the payment method, since the old card has expired.
<br />thanks a lot
<br />

Hallo Robert,



Es ist zum verzweifeln. Mein Englisch ist nicht wirklich gut, die Schulzeit liegt schon lange zurück. Ich habe den Eindruck, dass ich nicht vorwärts kommen werde. Ich veröffentliche mal den Mailverkehr, Namen usw. mache ich unkenntlich, hoffe das ist OK.

Gerne nehme ich Tipps und Hilfen entgegen.

______________________________________________________________________________________________

Microsoft
:



<!-- [if gte mso 10]> <mce:style>
Betreff: Re: AW: Download One Note 2007 ()

Dear ...,

Thank you for contacting the Microsoft Office System Download and Backup Media site.

We apologize for the inconvenience, unfortunately, the Microsoft Office System Download and Backup Media site is not equipped to recommend products or offer product information. Please contact our pre-sales department at 1-800-642-7676.

We appreciate you interest on our products.

Sincerely,

____________________________________________________________________________________

Ich :

Dear Mr. ...,


Your pre-sales Apartment?What is this? Which country is this number?

Is this a phone-number?

I have an MLK License of One Note 2007 bought.

Now I need the Software, Microsoft told me to get this from You and gave me your Mail.

That's why I contact You. If Microsoft is wrong with that, please write me this. Then I can contact MS again and show them Your answers.

And ... I can write and talk to them in German, it's very difficult for me writing in english.



Thanks for your fast answer

________________________________________________________________________________________________

Microsoft
:



Dear ...,

Thank you for choosing the Microsoft Office Online Store.We understand that you would like to install your software. We used the information you provided to query our records.

Unfortunately, we were unable to locate a matching order. To further our search, are you able to check your order confirmation email for your order number and provide us with your order number and product(s) that were purchased?

If you do not have a copy of the confirmation email from your purchase, please reply with as much of the following information as possible so we may locate your order and assist:

- Order Number

- Name, Phone Number, and Email Address used when placing the order

- Date and Amount of the Charge

- Name of the Product(s) Purchased

- Description of the Charge on Your Credit Card Statement

Please do not send your credit card number through email. If you are looking for technical assistance, including software installation/un-installation, product activation or product use, please contact Microsoft at Web:http://support.microsoft.com/?LN=en-US
.



Sincerely,

Marian ...



Microsoft Office Online Store

Customer Service

______________________________________________________________________________________

Ich :

Dear Mr. ...,





I didn't bought this from MS, I bought it from a normal Dealer at the internet.

I can show You the bill, no problem. You need the key from the license, no problem.

I only don't have the software. In my hands I'm holding something like a credit card with an MS label on it with the key and on it everything else.

I only need the software for my new PC. I have office professional 2007 already, but it's not with One Note, my favorite program from MS.

If we don't get forward or You think that you're the wrong person or enterprise, please tell me. Then I have to contact MS Germany again and show them our mails in aspiration to get the damn Software that I have bought. It's frustrating.



Thanks in front for your fast answer.

Sincerely Yours

______________________________________________________________________________________





Oh je, my english is Bullsh...

Aber, vielleicht werdet Ihr ja daraus schlauer, als ich es geworden bin.



MFG

Der Bischoff

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Marc-PhillipZietlow, If you are trying to buy a subscription only with balance, I regret to inform you that this is not possible, thanks to the new Xbox policies it is necessary to support the purchase with a credit or debit card and this is mandatory, I regret the inconvenience that this may cause you.

You would even have to have a credit card in your account to be able to make the purchase.

Hi Alexander,

unfortunately this did not solve my issue.

Would you be available for a chat via MS Teams so that I can show you the challenge? I expect this is something that many user will have.

Somehow we need to exclude certain Sites (News of sites) from the user recommended newsfeed.

Looking forward to hear from you.

Best,

David