im not reaciving any emails from microsoft within codes

Hallo Reinhold,

<br />laut folgender Diskussion konnte ein Anwender das Problem mithilfe eines neuen Profils lösen:
<br />emails sent within word do not appears in sent folder - Microsoft Q&A
<br />Viele Grüße
<br />Lisa
<br />

No it can't be transferred, Any money in your Microsoft account not from a promotional gift card is “non-promotional” and has no expiration date.

Hi Rolf,

That's great, please follow these steps, you will not need a product key to install Office 365.

Use this tool from Microsoft to remove all remnants of any previous Office Installation:

https://aka.ms/SaRA-officeUninstallFromPC

Restart (not shut down) your PC

Go to https://account.microsoft.com/services/ and re-install Office from there

Hello Matteo,

From our side, there is not much we can do. We suggest you to contact an IT-Specialist for advise. Moreover, maybe if you post in the English Forum, not in the German, you will get more responses from Community members. There is always a possibility they
have an idea. You can reach the English Community via this site:

https://answers.microsoft.com/en-us]

However, please do not hesitate to ask any questions.

Best regards,

Agnethe

Hello George,
<br />thank you for your quick reply and your kind words.
<br />Unfortunatley, the information in the link you provided, did not help me.
<br />There are no restrictions on the account of my son. I am just unable to remove him from his "organiser" role within his Family settings - there is no button, menu entry or anything else.
<br />Within my own profile i can opt to leave the family (in the menue right next to my profile picture)
<br />This option is not available for my kid in his family settings.
<br />HELP ..please.....
<br />