Microsoft Lens on IOS stores pdf in OneDrive unreliably. How can I get it working reliably?

Aktueller Stand vom 21.03.2022: Es ist bei der "Microsoft Product Group" angekommen. Zitat:
<br />"Kindly be advised that the ticket is with Microsoft Product Group and they are working on it once I have an update I will get back to you"
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Was kann ich noch machen! Ich habe glaube ich in meinem Account keine Telefonnummer hinterlegt gehabt wenn ja ist es evtl. noch meine Alte Rufnummer
<br />die ich nicht mehr habe! Wie komme ich an mein Account?
<br />What else can I do! I don't think I had a phone number stored in my account, if so, it may still be my old phone number that I no longer have! How do I get my account?
<br />How can I be activated again?
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Dear AvinashThakur2,

kind thankd for your reply. I already tried this problem solution beforehand and checked all settings as well. However, it doesn‘t help. Whilst on my iPhone i can select where to save the file I intend to download:

- On my iPhone

- In iCloud

- In OneDrive

- In Google Drive

I‘m not able to get this option implemented on my iPad. There, the option „OneDrive“ is missing. Somethings is going wrong here.

Thanks and best regards

Stephan

Hallo Greg,
<br />I gave you a short answer yesterday. My Problem is: I have an account for microsoft and a valid subscription for microsoft 365 which I can use without problems on my Apple iMac. But I cannot use the subscription on my Apple Laptop, which is also registered on the same account. On the Laptop there is a message that I should renew the subscription. And then when I try to correct it on the Laptop, I get the answer that there is no account available with this user name. But on the same homepage by microsoft I can get the information that my account and my subscription are okay. - So this state of affairs means that there is a mistake in the communication between my Laptop and the microsoft 365 administration. For the moment I cannot get any chat oder phone support by microsoft - and the automatically given supports are useless. (I have already deinstalled all office programs on the Laptop and then reloaded it - but without any result for the problem.)
<br />I would be very glad if you can solve this problem or give me an advice for further action or support.
<br />Sincerely
<br />Thomas
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Hi Michael,

If I am translating this right, it sounds like you're saying your Sway works on your desktop, but parts of it don't display on your phone? Can you illustrate how it is failing on the phone either with screenshots or even by sharing the link to it and stating
what is failing?

Jason