Microsoft One Note stürzt beim Start jedes mal ab ( OS 10.13.3 )

Noah Z. · 6. Februar 2018

Guten Tag,

seit kurzem stürzt One Note jedes mal ab, wenn ich es versuche zu öffnen. Ich habe das Programm de - und reinstalliert, den Mac neu gestartet und sogar den Mac neu aufgespielt von einem Backup, alles nutzlos bis jetzt. Im Anhang ist die Fehlermeldung, welche ich bekomme, wenn ich das Programm öffne:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_INSTRUCTION
ExceptionEnumString: 2
Exception Code: 0x00000001 (0x00000001028a3b7a)
Date/Time: 2018-02-06 08:11:25 +0000
Application Name: Microsoft OneNote
Application Bundle ID: com.microsoft.onenote.mac
Application Signature: ONMC
Application Bitness: x64
Application Version: 16.9.0.18011101
Crashed Module Name: Microsoft OneNote
Crashed Module Version: 16.9.0.180111
Crashed Module Offset: 0x000000000005f55e
Blame Module Name: Microsoft OneNote
Blame Module Version: 16.9.0.180111
UnsymbolicatedChecksum: B6E7DBC4221940FCFA3C2740353BE982
Blame Module Offset: 0x000000000005f55e
StackHash: 5da13f0d5af3f008-dm_0x00000000016da05b
Application LCID: 1031
Extra app info: Reg=en Loc=0x0407
Build Type: SHIP
Crashed thread Stack Pointer: 0x_000070000723cdf8
Audience: Production
AudienceGroup: Production
AudienceChannel: CC
Crashed thread: 10

Thread 0:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x00007fff4ba4f365 in -[NSCondition waitUntilDate:] + 0x00000081 (Foundation + 0x0000000000076365) 0x0000000000000000
# 3 0x00007fff4ba4f29f in -[NSConditionLock lockWhenCondition:beforeDate:] + 0x0000005B (Foundation + 0x000000000007629f) 0x00007ffeed6066f0
# 4 0x000000010331b5f9 in (Microsoft OneNote + 0x0000000000d245f9) 0x00007ffeed606730
# 5 0x000000010331b827 in (Microsoft OneNote + 0x0000000000d24827) 0x00007ffeed606810
# 6 0x00000001032cda16 in (Microsoft OneNote + 0x0000000000cd6a16) 0x00007ffeed606820
# 7 0x00000001033e05d7 in (Microsoft OneNote + 0x0000000000de95d7) 0x00007ffeed606870
# 8 0x0000000104c83fcc in (mso99 + 0x0000000000ab7fcc) 0x00007ffeed606960
# 9 0x0000000104c8451f in (mso99 + 0x0000000000ab851f) 0x00007ffeed606980
# 10 0x0000000104c85fca in (mso99 + 0x0000000000ab9fca) 0x00007ffeed6069e0
# 11 0x0000000104c4e1bd in (mso99 + 0x0000000000a821bd) 0x00007ffeed606a70
# 12 0x0000000104c4a878 in (mso99 + 0x0000000000a7e878) 0x00007ffeed606ac0
# 13 0x0000000104c62a2a in (mso99 + 0x0000000000a96a2a) 0x00007ffeed606b60
# 14 0x0000000104c87c9e in (mso99 + 0x0000000000abbc9e) 0x00007ffeed606bc0
# 15 0x0000000104c37c83 in (mso99 + 0x0000000000a6bc83) 0x00007ffeed606c30
# 16 0x0000000104c386e3 in (mso99 + 0x0000000000a6c6e3) 0x00007ffeed606c60
# 17 0x00000001042f7870 in (mso99 + 0x000000000012b870) 0x00007ffeed606c80
# 18 0x00000001042f85fd in (mso99 + 0x000000000012c5fd) 0x00007ffeed606de0
# 19 0x00000001042f829c in (mso99 + 0x000000000012c29c) 0x00007ffeed606f40
# 20 0x00000001042f816f in (mso99 + 0x000000000012c16f) 0x00007ffeed606f80
# 21 0x00000001042f8651 in (mso99 + 0x000000000012c651) 0x00007ffeed606fd0
# 22 0x00000001042f829c in (mso99 + 0x000000000012c29c) 0x00007ffeed607130
# 23 0x00000001042f816f in (mso99 + 0x000000000012c16f) 0x00007ffeed607170
# 24 0x00000001042f8651 in (mso99 + 0x000000000012c651) 0x00007ffeed6071c0
# 25 0x00000001042f829c in (mso99 + 0x000000000012c29c) 0x00007ffeed607320
# 26 0x00000001042f6256 in (mso99 + 0x000000000012a256) 0x00007ffeed607360
# 27 0x00000001042fcd32 in (mso99 + 0x0000000000130d32) 0x00007ffeed6073a0
# 28 0x00000001042fc71f in (mso99 + 0x000000000013071f) 0x00007ffeed607630
# 29 0x0000000104c30019 in (mso99 + 0x0000000000a64019) 0x00007ffeed607840
# 30 0x0000000104c2fd82 in (mso99 + 0x0000000000a63d82) 0x00007ffeed607bd0
# 31 0x0000000104c42a42 in (mso99 + 0x0000000000a76a42) 0x00007ffeed607bf0
# 32 0x0000000104c30a42 in (mso99 + 0x0000000000a64a42) 0x00007ffeed607c10
# 33 0x0000000104c47b9f in (mso99 + 0x0000000000a7bb9f) 0x00007ffeed607c60
# 34 0x0000000104c3b28b in (mso99 + 0x0000000000a6f28b) 0x00007ffeed607ca0
# 35 0x00000001032f5c98 in (Microsoft OneNote + 0x0000000000cfec98) 0x00007ffeed607ce0
# 36 0x00000001032f5453 in (Microsoft OneNote + 0x0000000000cfe453) 0x00007ffeed607d10
# 37 0x00007fff4993dbbc in _CFRunArrayInsert + 0x000003EC (CoreFoundation + 0x000000000009abbc) 0x00007ffeed607d90
# 38 0x00007fff4993daaa in _CFRunArrayInsert + 0x000002DA (CoreFoundation + 0x000000000009aaaa) 0x00007ffeed607da0
# 39 0x00007fff4993d7f2 in _CFRunArrayInsert + 0x00000022 (CoreFoundation + 0x000000000009a7f2) 0x00007ffeed607e10
# 40 0x00007fff498fb670 in _parsePlistObject + 0x00000850 (CoreFoundation + 0x0000000000058670) 0x00007ffeed607e50
# 41 0x00007fff498fa7a3 in _CFErrorCreate + 0x00000033 (CoreFoundation + 0x00000000000577a3) 0x00007ffeed608570
# 42 0x00007fff4b9df467 in -[NSNotificationCenter postNotificationNamebject:userInfo:] + 0x00000042 (Foundation + 0x0000000000006467) 0x00007ffeed6087f0
# 43 0x00007fff46efffd4 in -[NSApplication finishLaunching] + 0x0000013B (AppKit + 0x0000000000036fd4) 0x00007ffeed608820
# 44 0x0000000107b97d7e in (mbukernel + 0x0000000000042d7e) 0x00007ffeed6089f0
# 45 0x00007fff46effb6b in -[NSApplication run] + 0x000000FA (AppKit + 0x0000000000036b6b) 0x00007ffeed608ac0
# 46 0x00007fff46ecef1a in _NSApplicationMain + 0x00000324 (AppKit + 0x0000000000005f1a) 0x00007ffeed608b70
# 47 0x00007fff7123b115 in _start + 0x00000001 (libdyld.dylib + 0x0000000000001115) 0x00007ffeed608bc0

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000000 __rcx: 0x00007ffeed606618 __rdx:0x0000000000000000
__rdi: 0x000060400050da90 __rsi: 0x0000000100000100 __rbp: 0x00007ffeed6066b0 __rsp:0x00007ffeed606618
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000246
__r12: 0x000060400050da90 __r13: 0x0000000000000016 __r14: 0x0000000100000100 __r15:0x0000000000000100
__rip: 0x00007fff7138acee __rflags: 0x0000000000000246 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 1:

# 1 0x00007fff7138b562 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000000000001c562) 0x0000000000000000
# 2 0x00007fff714c5c4d in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c4d) 0x0000000000000000

x86_64 Thread State(64bit):
__rax: 0x0000000002000170 __rbx: 0x0000700006d21000 __rcx: 0x0000700006d20ee8 __rdx:0x0000000000000000
__rdi: 0x0000000000000004 __rsi: 0x0000000000000000 __rbp: 0x0000700006d20f50 __rsp:0x0000700006d20ee8
__r8: 0x0000000000000000 __r9: 0x0000000000000000 __r10: 0x0000000000000000 __r11:0x0000000000000246
__r12: 0x00006000000e9f01 __r13: 0x0000000000060019 __r14: 0x0000000000000000 __r15:0x0000000000000005
__rip: 0x00007fff7138b562 __rflags: 0x0000000000000246 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 2:

# 1 0x00007fff7138b562 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000000000001c562) 0x0000000000000000
# 2 0x00007fff714c5c4d in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c4d) 0x0000000000000000

x86_64 Thread State(64bit):
__rax: 0x0000000002000170 __rbx: 0x0000700006e26aa4 __rcx: 0x0000700006e26a68 __rdx:0x0000000000000000
__rdi: 0x0000000000000040 __rsi: 0x0000700006e26b80 __rbp: 0x0000700006e26ad0 __rsp:0x0000700006e26a68
__r8: 0x0000700006e269b0 __r9: 0x0000600000302500 __r10: 0x0000000000000000 __r11:0x0000000000000246
__r12: 0x00006000004e7901 __r13: 0x0000700006e26a70 __r14: 0x0000000000000000 __r15:0x0000700006e26a90
__rip: 0x00007fff7138b562 __rflags: 0x0000000000000246 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 3:

# 1 0x00007fff713817c2 in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x00000000000127c2) 0x0000000000000000
# 2 0x00007fff7137a5f6 in _task_suspend + 0x0000004A (libsystem_kernel.dylib + 0x000000000000b5f6) 0x0000000000000000
# 3 0x0000000107f7550d in (merp + 0x000000000000250d) 0x0000700006ea91e0
# 4 0x0000000107f74d31 in (merp + 0x0000000000001d31) 0x0000700006ea9e10
# 5 0x0000000107f75ea3 in (merp + 0x0000000000002ea3) 0x0000700006ea9e30
# 6 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x0000700006ea9ef0
# 7 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x0000700006ea9f20
# 8 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x0000700006ea9f50

x86_64 Thread State(64bit):
__rax: 0x0000000000000000 __rbx: 0x0000000000000003 __rcx: 0x0000700006ea9138 __rdx:0x0000000000000018
__rdi: 0x0000700006ea91a8 __rsi: 0x0000000000000003 __rbp: 0x0000700006ea9190 __rsp:0x0000700006ea9138
__r8: 0x0000000000012517 __r9: 0x0000000000000000 __r10: 0x000000000000002c __r11:0x0000000000000206
__r12: 0x000000000000002c __r13: 0x0000000000000003 __r14: 0x0000700006ea91a8 __r15:0x0000000000000000
__rip: 0x00007fff713817c2 __rflags: 0x0000000000000206 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 4:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x0000000107b58ad9 in (mbukernel + 0x0000000000003ad9) 0x0000000000000000
# 3 0x0000000107b8da62 in (mbukernel + 0x0000000000038a62) 0x0000700006f2ca80
# 4 0x0000000107b8db5e in (mbukernel + 0x0000000000038b5e) 0x0000700006f2cab0
# 5 0x000000010829b821 in (WLMKernel + 0x000000000001e821) 0x0000700006f2cae0
# 6 0x000000010829adfa in (WLMKernel + 0x000000000001ddfa) 0x0000700006f2cb10
# 7 0x000000010829b09a in (WLMKernel + 0x000000000001e09a) 0x0000700006f2cba0
# 8 0x000000010829b202 in (WLMKernel + 0x000000000001e202) 0x0000700006f2cbf0
# 9 0x00000001082881bf in (WLMKernel + 0x000000000000b1bf) 0x0000700006f2cc60
# 10 0x0000000106e5b2ea in (mso20 + 0x000000000002e2ea) 0x0000700006f2cc80
# 11 0x0000000106e522dc in (mso20 + 0x00000000000252dc) 0x0000700006f2ccb0
# 12 0x0000000106e5f869 in (mso20 + 0x0000000000032869) 0x0000700006f2ccd0
# 13 0x0000000106e5fa92 in (mso20 + 0x0000000000032a92) 0x0000700006f2cd50
# 14 0x00000001082abd07 in (WLMKernel + 0x000000000002ed07) 0x0000700006f2cd70
# 15 0x00007fff71209591 in __dispatch_call_block_and_release + 0x0000000C (libdispatch.dylib + 0x0000000000009591) 0x0000700006f2cda0
# 16 0x00007fff71201d50 in __dispatch_client_callout + 0x00000008 (libdispatch.dylib + 0x0000000000001d50) 0x0000700006f2cdc0
# 17 0x00007fff7120ec61 in __dispatch_queue_override_invoke + 0x00000370 (libdispatch.dylib + 0x000000000000ec61) 0x0000700006f2cde0
# 18 0x00007fff71203941 in __dispatch_root_queue_drain + 0x00000203 (libdispatch.dylib + 0x0000000000003941) 0x0000700006f2ce50
# 19 0x00007fff712036ed in __dispatch_worker_thread3 + 0x00000065 (libdispatch.dylib + 0x00000000000036ed) 0x0000700006f2ced0
# 20 0x00007fff714c61ca in __pthread_wqthread + 0x0000056B (libsystem_pthread.dylib + 0x00000000000031ca) 0x0000700006f2cee0
# 21 0x00007fff714c5c4d in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c4d) 0x0000700006f2cf50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000000 __rcx: 0x0000700006f2c9c8 __rdx:0x0000000000000000
__rdi: 0x0000604000312c70 __rsi: 0x0000000100000100 __rbp: 0x0000700006f2ca60 __rsp:0x0000700006f2c9c8
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000202
__r12: 0x0000604000312c70 __r13: 0x0000700006f2c9e8 __r14: 0x0000000000000001 __r15:0x0000700006f2d000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 5:

# 1 0x00007fff7138b562 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000000000001c562) 0x0000000000000000
# 2 0x00007fff714c5c4d in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c4d) 0x0000000000000000

x86_64 Thread State(64bit):
__rax: 0x0000000002000170 __rbx: 0x0000700006fb0000 __rcx: 0x0000700006fafee8 __rdx:0x0000000000000000
__rdi: 0x0000000000000004 __rsi: 0x0000000000000000 __rbp: 0x0000700006faff50 __rsp:0x0000700006fafee8
__r8: 0x0000000000000000 __r9: 0x0000000000000000 __r10: 0x0000000000000000 __r11:0x0000000000000246
__r12: 0x00006000000e9401 __r13: 0x0000000000060015 __r14: 0x0000000000000000 __r15:0x0000000000000004
__rip: 0x00007fff7138b562 __rflags: 0x0000000000000246 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 6:

# 1 0x00007fff714c5c40 in _start_wqthread + 0x00000000 (libsystem_pthread.dylib + 0x0000000000002c40) 0x0000000000000000
# 2 0x0000000000000000 in ( + 0x0000000000000000) 0x0000000000000000

x86_64 Thread State(64bit):
__rax: 0x0000000002000170 __rbx: 0x0000700007032a94 __rcx: 0x0000700007032b80 __rdx:0x0000700006fb3000
__rdi: 0x0000700007033000 __rsi: 0x0000000000007003 __rbp: 0x0000000000000000 __rsp:0x0000700007032750
__r8: 0x00000000004f0015 __r9: 0x0000000000000001 __r10: 0x0000000000000000 __r11:0x0000000000000246
__r12: 0x00006000000e9400 __r13: 0x0000700007032a60 __r14: 0x0000000000000001 __r15:0x0000700007032a80
__rip: 0x00007fff714c5c40 __rflags: 0x0000000000000200 __cs: 0x000000000000002b __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 7:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x0000000107b58ad9 in (mbukernel + 0x0000000000003ad9) 0x0000000000000000
# 3 0x0000000107b8da62 in (mbukernel + 0x0000000000038a62) 0x00007000070b5a80
# 4 0x0000000107b8db5e in (mbukernel + 0x0000000000038b5e) 0x00007000070b5ab0
# 5 0x000000010829b821 in (WLMKernel + 0x000000000001e821) 0x00007000070b5ae0
# 6 0x000000010829adfa in (WLMKernel + 0x000000000001ddfa) 0x00007000070b5b10
# 7 0x000000010829b09a in (WLMKernel + 0x000000000001e09a) 0x00007000070b5ba0
# 8 0x000000010829b202 in (WLMKernel + 0x000000000001e202) 0x00007000070b5bf0
# 9 0x00000001082881bf in (WLMKernel + 0x000000000000b1bf) 0x00007000070b5c60
# 10 0x0000000106e5b2ea in (mso20 + 0x000000000002e2ea) 0x00007000070b5c80
# 11 0x0000000106e522dc in (mso20 + 0x00000000000252dc) 0x00007000070b5cb0
# 12 0x0000000106e5f869 in (mso20 + 0x0000000000032869) 0x00007000070b5cd0
# 13 0x0000000106e5fa92 in (mso20 + 0x0000000000032a92) 0x00007000070b5d50
# 14 0x00000001082abd07 in (WLMKernel + 0x000000000002ed07) 0x00007000070b5d70
# 15 0x00007fff71209591 in __dispatch_call_block_and_release + 0x0000000C (libdispatch.dylib + 0x0000000000009591) 0x00007000070b5da0
# 16 0x00007fff71201d50 in __dispatch_client_callout + 0x00000008 (libdispatch.dylib + 0x0000000000001d50) 0x00007000070b5dc0
# 17 0x00007fff7120ec61 in __dispatch_queue_override_invoke + 0x00000370 (libdispatch.dylib + 0x000000000000ec61) 0x00007000070b5de0
# 18 0x00007fff71203941 in __dispatch_root_queue_drain + 0x00000203 (libdispatch.dylib + 0x0000000000003941) 0x00007000070b5e50
# 19 0x00007fff712036ed in __dispatch_worker_thread3 + 0x00000065 (libdispatch.dylib + 0x00000000000036ed) 0x00007000070b5ed0
# 20 0x00007fff714c61ca in __pthread_wqthread + 0x0000056B (libsystem_pthread.dylib + 0x00000000000031ca) 0x00007000070b5ee0
# 21 0x00007fff714c5c4d in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c4d) 0x00007000070b5f50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000000 __rcx: 0x00007000070b59c8 __rdx:0x0000000000000000
__rdi: 0x0000600000502650 __rsi: 0x0000000100000100 __rbp: 0x00007000070b5a60 __rsp:0x00007000070b59c8
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000202
__r12: 0x0000600000502650 __r13: 0x00007000070b59e8 __r14: 0x0000000000000001 __r15:0x00007000070b6000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 8:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x0000000107b58ad9 in (mbukernel + 0x0000000000003ad9) 0x0000000000000000
# 3 0x0000000107b8da62 in (mbukernel + 0x0000000000038a62) 0x0000700007138a80
# 4 0x0000000107b8db5e in (mbukernel + 0x0000000000038b5e) 0x0000700007138ab0
# 5 0x000000010829b821 in (WLMKernel + 0x000000000001e821) 0x0000700007138ae0
# 6 0x000000010829adfa in (WLMKernel + 0x000000000001ddfa) 0x0000700007138b10
# 7 0x000000010829b09a in (WLMKernel + 0x000000000001e09a) 0x0000700007138ba0
# 8 0x000000010829b202 in (WLMKernel + 0x000000000001e202) 0x0000700007138bf0
# 9 0x00000001082881bf in (WLMKernel + 0x000000000000b1bf) 0x0000700007138c60
# 10 0x0000000106e5b2ea in (mso20 + 0x000000000002e2ea) 0x0000700007138c80
# 11 0x0000000106e522dc in (mso20 + 0x00000000000252dc) 0x0000700007138cb0
# 12 0x0000000106e5f869 in (mso20 + 0x0000000000032869) 0x0000700007138cd0
# 13 0x0000000106e5fa92 in (mso20 + 0x0000000000032a92) 0x0000700007138d50
# 14 0x00000001082abd07 in (WLMKernel + 0x000000000002ed07) 0x0000700007138d70
# 15 0x00007fff71209591 in __dispatch_call_block_and_release + 0x0000000C (libdispatch.dylib + 0x0000000000009591) 0x0000700007138da0
# 16 0x00007fff71201d50 in __dispatch_client_callout + 0x00000008 (libdispatch.dylib + 0x0000000000001d50) 0x0000700007138dc0
# 17 0x00007fff7120ec61 in __dispatch_queue_override_invoke + 0x00000370 (libdispatch.dylib + 0x000000000000ec61) 0x0000700007138de0
# 18 0x00007fff71203941 in __dispatch_root_queue_drain + 0x00000203 (libdispatch.dylib + 0x0000000000003941) 0x0000700007138e50
# 19 0x00007fff712036ed in __dispatch_worker_thread3 + 0x00000065 (libdispatch.dylib + 0x00000000000036ed) 0x0000700007138ed0
# 20 0x00007fff714c61ca in __pthread_wqthread + 0x0000056B (libsystem_pthread.dylib + 0x00000000000031ca) 0x0000700007138ee0
# 21 0x00007fff714c5c4d in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c4d) 0x0000700007138f50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000000 __rcx: 0x00007000071389c8 __rdx:0x0000000000000000
__rdi: 0x0000604000317a10 __rsi: 0x0000000100000100 __rbp: 0x0000700007138a60 __rsp:0x00007000071389c8
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000202
__r12: 0x0000604000317a10 __r13: 0x00007000071389e8 __r14: 0x0000000000000001 __r15:0x0000700007139000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 9:

# 1 0x00007fff713817c2 in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x00000000000127c2) 0x0000000000000000
# 2 0x00007fff49929575 in ___CFBinaryPlistCreate15 + 0x00000205 (CoreFoundation + 0x0000000000086575) 0x0000000000000000
# 3 0x00007fff499288c7 in -[_CFXNotificationRegistrar matchbjectbserver:enumerator:] + 0x00000617 (CoreFoundation + 0x00000000000858c7) 0x00007000071bae50
# 4 0x00007fff49927f43 in -[NSTaggedPointerString uppercaseStringWithLocale:] + 0x00000333 (CoreFoundation + 0x0000000000084f43) 0x00007000071bbb50
# 5 0x00007fff48aa0f84 in -[__CoreSchedulingSetRunnable runForever] + 0x000002D2 (CFNetwork + 0x000000000023cf84) 0x00007000071bbbe0
# 6 0x00007fff4ba07ee8 in ___NSThread__start__ + 0x000004AD (Foundation + 0x000000000002eee8) 0x00007000071bbc80
# 7 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x00007000071bbef0
# 8 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x00007000071bbf20
# 9 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x00007000071bbf50

x86_64 Thread State(64bit):
__rax: 0x000000000100001f __rbx: 0x0000000007000806 __rcx: 0x00007000071bad68 __rdx:0x0000000000000000
__rdi: 0x00007000071baf20 __rsi: 0x0000000007000806 __rbp: 0x00007000071badc0 __rsp:0x00007000071bad68
__r8: 0x0000000000008403 __r9: 0x00000000ffffffff __r10: 0x0000000000000c00 __r11:0x0000000000000206
__r12: 0x0000000000000c00 __r13: 0x0000000007000806 __r14: 0x00007000071baf20 __r15:0x00000000ffffffff
__rip: 0x00007fff713817c2 __rflags: 0x0000000000000206 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 10 crashed:

# 1 0x000000010265655e in (Microsoft OneNote + 0x000000000005f55e) 0x0000000000000000
# 2 0x0000000102994924 in (Microsoft OneNote + 0x000000000039d924) 0x0000000000000000
# 3 0x00000001029793f9 in (Microsoft OneNote + 0x00000000003823f9) 0x000070000723cf30
# 4 0x000000010298d1e8 in (Microsoft OneNote + 0x00000000003961e8) 0x000070000723d190
# 5 0x00000001029391c6 in (Microsoft OneNote + 0x00000000003421c6) 0x000070000723d250
# 6 0x0000000102938d88 in (Microsoft OneNote + 0x0000000000341d88) 0x000070000723d2f0
# 7 0x0000000102938c84 in (Microsoft OneNote + 0x0000000000341c84) 0x000070000723d320
# 8 0x00000001029387a1 in (Microsoft OneNote + 0x00000000003417a1) 0x000070000723d370
# 9 0x00000001027a081a in (Microsoft OneNote + 0x00000000001a981a) 0x000070000723d3d0
# 10 0x00000001027a79df in (Microsoft OneNote + 0x00000000001b09df) 0x000070000723d490
# 11 0x00000001027a0a78 in (Microsoft OneNote + 0x00000000001a9a78) 0x000070000723d550
# 12 0x0000000102d663ca in (Microsoft OneNote + 0x000000000076f3ca) 0x000070000723d630
# 13 0x0000000102bc2d57 in (Microsoft OneNote + 0x00000000005cbd57) 0x000070000723d670
# 14 0x0000000102bc34d0 in (Microsoft OneNote + 0x00000000005cc4d0) 0x000070000723d6a0
# 15 0x00000001027eeb47 in (Microsoft OneNote + 0x00000000001f7b47) 0x000070000723d6d0
# 16 0x0000000103441214 in (Microsoft OneNote + 0x0000000000e4a214) 0x000070000723ec40
# 17 0x0000000103444c18 in (Microsoft OneNote + 0x0000000000e4dc18) 0x000070000723ed10
# 18 0x00000001032cdd9d in (Microsoft OneNote + 0x0000000000cd6d9d) 0x000070000723ed70
# 19 0x00000001032cdf10 in (Microsoft OneNote + 0x0000000000cd6f10) 0x000070000723edd0
# 20 0x00000001032cd1d3 in (Microsoft OneNote + 0x0000000000cd61d3) 0x000070000723ee50
# 21 0x00000001082878c3 in (WLMKernel + 0x000000000000a8c3) 0x000070000723ee80
# 22 0x0000000107b5887b in (mbukernel + 0x000000000000387b) 0x000070000723eec0
# 23 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x000070000723eef0
# 24 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x000070000723ef20
# 25 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x000070000723ef50

x86_64 Thread State(64bit):
__rax: 0x00000000c0d1f1ed __rbx: 0x00000000016da05b __rcx: 0x0000000000000000 __rdx:0x000000010303a9f0
__rdi: 0x00000000016da05b __rsi: 0x0000000000000000 __rbp: 0x000070000723ce00 __rsp:0x000070000723cdf8
__r8: 0x0000000000000000 __r9: 0x0000600000496300 __r10: 0x0000000014003449 __r11:0xffffffffffffffff
__r12: 0x00000001036c8dc4 __r13: 0x0000600001e48f70 __r14: 0x00007fa6af64ac60 __r15:0x0000000000000000
__rip: 0x000000010265655e __rflags: 0x0000000000010246 __cs: 0x000000000000002b __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 11:

# 1 0x00007fff7138afca in ___select + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bfca) 0x0000000000000000
# 2 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x0000000000000000
# 3 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x00007000072c1f20
# 4 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x00007000072c1f50

x86_64 Thread State(64bit):
__rax: 0x000000000200005d __rbx: 0x00007fffa3cac660 __rcx: 0x00007000072b9b18 __rdx:0x000060400001dca0
__rdi: 0x0000000000000040 __rsi: 0x000060400001dd20 __rbp: 0x00007000072c1ef0 __rsp:0x00007000072b9b18
__r8: 0x0000000000000000 __r9: 0x0000000000000040 __r10: 0x0000000000000000 __r11:0x0000000000000246
__r12: 0x000060400001dca0 __r13: 0x0000000000000000 __r14: 0x0000000000000000 __r15:0x0000000000000040
__rip: 0x00007fff7138afca __rflags: 0x0000000000000246 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 12:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x00000001031dd31a in (Microsoft OneNote + 0x0000000000be631a) 0x0000000000000000
# 3 0x00000001031dd19b in (Microsoft OneNote + 0x0000000000be619b) 0x0000700007550d80
# 4 0x000000010324ca53 in (Microsoft OneNote + 0x0000000000c55a53) 0x0000700007550df0
# 5 0x0000000103295393 in (Microsoft OneNote + 0x0000000000c9e393) 0x0000700007550e80
# 6 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x0000700007550ef0
# 7 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x0000700007550f20
# 8 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x0000700007550f50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000000 __rcx: 0x0000700007550cc8 __rdx:0x0000000000000000
__rdi: 0x00006040001cbdd0 __rsi: 0x0000000000001300 __rbp: 0x0000700007550d60 __rsp:0x0000700007550cc8
__r8: 0x0000130000002803 __r9: 0x0000000000001060 __r10: 0x00006040001cbd90 __r11:0x0000000000000202
__r12: 0x00006040001cbdd0 __r13: 0x0000700007550ce8 __r14: 0x0000000000000001 __r15:0x0000700007551000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 13:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x00000001031dd31a in (Microsoft OneNote + 0x0000000000be631a) 0x0000000000000000
# 3 0x00000001031dd19b in (Microsoft OneNote + 0x0000000000be619b) 0x00007000075d3d80
# 4 0x000000010324ca53 in (Microsoft OneNote + 0x0000000000c55a53) 0x00007000075d3df0
# 5 0x0000000103295393 in (Microsoft OneNote + 0x0000000000c9e393) 0x00007000075d3e80
# 6 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x00007000075d3ef0
# 7 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x00007000075d3f20
# 8 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x00007000075d3f50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000001100 __rcx: 0x00007000075d3cc8 __rdx:0x0000000000001100
__rdi: 0x00006040001cbdd0 __rsi: 0x0000110000003700 __rbp: 0x00007000075d3d60 __rsp:0x00007000075d3cc8
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000202
__r12: 0x00006040001cbdd0 __r13: 0x00007000075d3ce8 __r14: 0x0000000000000001 __r15:0x00007000075d4000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 14:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x00000001031dd31a in (Microsoft OneNote + 0x0000000000be631a) 0x0000000000000000
# 3 0x00000001031dd19b in (Microsoft OneNote + 0x0000000000be619b) 0x0000700007656d80
# 4 0x000000010324ca53 in (Microsoft OneNote + 0x0000000000c55a53) 0x0000700007656df0
# 5 0x0000000103295393 in (Microsoft OneNote + 0x0000000000c9e393) 0x0000700007656e80
# 6 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x0000700007656ef0
# 7 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x0000700007656f20
# 8 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x0000700007656f50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000000 __rcx: 0x0000700007656cc8 __rdx:0x0000000000000000
__rdi: 0x00006040001cbdd0 __rsi: 0x0000000000001200 __rbp: 0x0000700007656d60 __rsp:0x0000700007656cc8
__r8: 0x0000120000002803 __r9: 0x0000000000001060 __r10: 0x00006040001cbd90 __r11:0x0000000000000202
__r12: 0x00006040001cbdd0 __r13: 0x0000700007656ce8 __r14: 0x0000000000000001 __r15:0x0000700007657000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 15:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x00000001031dd31a in (Microsoft OneNote + 0x0000000000be631a) 0x0000000000000000
# 3 0x00000001031dd19b in (Microsoft OneNote + 0x0000000000be619b) 0x00007000076d9d80
# 4 0x000000010324ca53 in (Microsoft OneNote + 0x0000000000c55a53) 0x00007000076d9df0
# 5 0x0000000103295393 in (Microsoft OneNote + 0x0000000000c9e393) 0x00007000076d9e80
# 6 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x00007000076d9ef0
# 7 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x00007000076d9f20
# 8 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x00007000076d9f50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000a00 __rcx: 0x00007000076d9cc8 __rdx:0x0000000000000a00
__rdi: 0x00006040001cbdd0 __rsi: 0x00000a0000003100 __rbp: 0x00007000076d9d60 __rsp:0x00007000076d9cc8
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000202
__r12: 0x00006040001cbdd0 __r13: 0x00007000076d9ce8 __r14: 0x0000000000000001 __r15:0x00007000076da000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 16:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x00000001031dd31a in (Microsoft OneNote + 0x0000000000be631a) 0x0000000000000000
# 3 0x00000001031dd19b in (Microsoft OneNote + 0x0000000000be619b) 0x000070000775cd80
# 4 0x000000010324ca53 in (Microsoft OneNote + 0x0000000000c55a53) 0x000070000775cdf0
# 5 0x0000000103295393 in (Microsoft OneNote + 0x0000000000c9e393) 0x000070000775ce80
# 6 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x000070000775cef0
# 7 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x000070000775cf20
# 8 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x000070000775cf50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000300 __rcx: 0x000070000775ccc8 __rdx:0x0000000000000300
__rdi: 0x00006040001cbdd0 __rsi: 0x0000030000002a00 __rbp: 0x000070000775cd60 __rsp:0x000070000775ccc8
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000202
__r12: 0x00006040001cbdd0 __r13: 0x000070000775cce8 __r14: 0x0000000000000001 __r15:0x000070000775d000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Thread 17:

# 1 0x00007fff7138acee in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001bcee) 0x0000000000000000
# 2 0x00000001031dd31a in (Microsoft OneNote + 0x0000000000be631a) 0x0000000000000000
# 3 0x00000001031dd19b in (Microsoft OneNote + 0x0000000000be619b) 0x00007000077dfd80
# 4 0x000000010324ca53 in (Microsoft OneNote + 0x0000000000c55a53) 0x00007000077dfdf0
# 5 0x0000000103295393 in (Microsoft OneNote + 0x0000000000c9e393) 0x00007000077dfe80
# 6 0x00007fff714c66c1 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x00000000000036c1) 0x00007000077dfef0
# 7 0x00007fff714c656d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000356d) 0x00007000077dff20
# 8 0x00007fff714c5c5d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002c5d) 0x00007000077dff50

x86_64 Thread State(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000300 __rcx: 0x00007000077dfcc8 __rdx:0x0000000000000300
__rdi: 0x00006040001cbdd0 __rsi: 0x0000030000002900 __rbp: 0x00007000077dfd60 __rsp:0x00007000077dfcc8
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000202
__r12: 0x00006040001cbdd0 __r13: 0x00007000077dfce8 __r14: 0x0000000000000001 __r15:0x00007000077e0000
__rip: 0x00007fff7138acee __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000

Cubestyla

das habe ich im Forum dazu gefunden und hat bei mir das gleiche Problem gelöst:

1. Uninstall OneNote (Delete from Application folder).

2. Delete the ~/Library/Containers/com.microsoft.onenote.mac folder.

3. Delete the ~/Library/Group\ Containers/UBF8T346G9.Office folder.

[Note: This may store data for other Office programs. If you use other Office applications, I'd suggest making a backup of this and replacing it later if it does not cause any problems.]

4. Run the 'Keychain Access' program (found in Applications/Utilities) and search for 'Microsoftoffice'. Delete the entries associated.

[Steps 1 - 4 are the general responses provided by Microsoft to solve the issue. If this does not solve your issue, proceed to Step 5.]

5a. From Finder (on the menu bar at the top of the screen), click Go > Go to Folder. Type in /var.

5b. Search within /var for 'onenote'.

5c. Select all of the files (there should be around 6 to 8 of them)

5d. Delete them all. (BE CAREFUL TO ONLY DELETE ONENOTE-RELATED FILES!)

6. Empty the trash of everything that we've deleted. It may say some files are in use and cannot be deleted. Restart your computer and delete them.

7. Reinstall OneNote from the Mac App Store.

8. Enjoy OneNote!

Noah Z.

Kann gerne weiteren LOG posten ( ist noch deutlich länger ), aber das Forum erlaubt keine längeren Posts. Lasst mich bitte wissen, welchen Teil des Logs ihr braucht

Federica_d

Hallo Noah,

Entschuldige bitte die verspätete Antwort. Hast du noch Schwierigkeiten?

Viele Leute haben die vorschlagene Lösung in diesem
Thread erfolgreich gefunden.

Teste anschließend das Verhalten und melde dich gerne wieder.

Grüße,

Federica

MichaelSchlecht

Hallo Thomas,

Das Add-In "Abbyy" taucht in meiner Liste nicht auf, ich habe nur"One Note Notizen für Word", was schon deaktiviert war und ein ADD-In in chinesischer Sprache, mitten in den Zeichen ist das Wort "Office". Dieses war aktiviert, habe das Häckchen rausgenommen.
(weiß gar nicht, was das ist und wieso es hier drauf ist) Kennst Du es? Es wird aber beim Start von Office 365 mit geladen.

Im abgesicherten Modus, lief es ohne Probleme, nun aber im normalen Modus stürzt es wieder ab und baut sich wieder neu auf. Auch wenn ich ein Bild im Text abspeichere, dann hängt er sich auf und stürzt ab und baut sich dann wieder neu auf. Bin am verzweifeln,
denn sowas ist ja überhaupt nicht gut. Hast Du noch eine andere Idee?

Gruß

Michael

Mr-IT

Danke, genau das gleiche bei mir. Immer abgestürzt weil anscheinend das angezeigte blatt eine macke hat. ein schnelles wechseln auf eine andere seite funktioniert und one note stürzt nicht mehr ab.

Hi,

willkommen im Windows Forum!

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Microsoft One Note stürzt beim Start jedes mal ab ( OS 10.13.3 )