Microsoft Powerpoint crashes immediately after starting

Leonie_117 · 17. April 2023

After opening Powerpoint, it crashes immediately and gives the following error message.MacBook Air 2020, Ventura 13.3.1Powerpoint: 16.72I already tried the following- reinstalled Powerpoint- deleted Adobe Acrobat Reader- opened in safe mode- updated macOSThanks for any help!Error messageMicrosoft Error Reporting log version: 2.0Error Signature:Exception: EXC_BAD_INSTRUCTIONExceptionEnumString: 2Exception Code: 0x00000001 0x00007ff84dfafc78Date/Time: 2023-04-17 17:06:34 +0000Application Name: Microsoft PowerPointApplication Bundle ID: com.microsoft.PowerpointApplication Signature: PPT3Applica

Leonie_117

I fixed it!

Had to delete the file in /Users/name/Library/Containers/com.microsoft.Powerpoint/Data/Library/Preferences/AutoRecovery.
I think it was a broken presentation, that it wasnt able to repair.

Thomas Löwe

Hallo Alexander,

vielen Dank für deine Nachricht.

Gehe wie hier beschrieben vor:

https://support.microsoft.com/de-de...016-for-mac-crashes-immediately-after-startup

Starten die Office-Programme wieder fehlerfrei?

Karol#S

And after starting the setup for the new Onedrive synchro I get the message from Onedrive setup:

"A newer Version of onedrive is installed - you have to deinstall this before you install this version" ??

sm0k1n

wie wäre es denn mit Hallo,

guck hier
http://answers.microsoft.com/en-us/office/forum/office_2010-powerpoint/powerpoint-2010-crashes-with-video-files/2cabeb99-e32c-474b-93cf-5bc3ef0f848d

ohne Gruß George

Bernd P.

Schau mal hier:

https://answers.microsoft.com/en-us...cd4b1b4-5b6e-4f84-99a1-061fe0ae9fd3#LastReply

Bernd

Hi,

willkommen im Windows Forum!

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