My email is hacked :

I actually do report each and every phishing email. My problem is the fact that there is no improvement to the filter who, anno 2023, still lets these superobvious phishing-emails pass into my mail box.

Creating a new Account isn't possible either:
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<br />I have newest security-software, safe router password, two-way auth on my important accounts and got hacked anyway. So how can I get now my emails back from the old address?

P.S.: Automatic translation is horrible.
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Hi there! This is Raech. I'm an Outlook.com user like you and I'm sorry to hear about the issue you are having.

If your security information was changed by the hacker, you will need to go through the link below to request for Account Recovery. You’ll be asked for info, like the subject lines of email you recently sent from your account, your birthdate, credit card info, and other details only you would know. You don't have to know every answer, and it's ok to be close if you don't know the exact answer.

https://account.live.com/ACSR

This form should help validate your identity and account ownership. Fill in as much information as you can. This process may take up to 24 hours.

Disclaimer: This is a public user-to-user community forum. None of us here work for Microsoft and it is beyond our capability to assist directly with account or login-related issues.

Sincerely,

Thanks @Paulo GM

I reply in english. I think that might be better. I tried to look that up but couldnt find any other accounts. The only account is the one that I am having.

Yet it is weird that I can use my very same email and log into another account using a different pssword. Another weird thing is that for some reason my employer is mentioned as well. But my privat email is not at all tied to my employer. It worries me a
little to be honest.

This is a screen after logging in to the business account:





There seems to be power bi as well. Power bi is actually only used from my employer. I am not admin right now.

Under subscribtions I can find that:





under personal information is nothing but my email address.

Thank u a lot ^^ This fixed it. I was worried my account was still somehow connected to the old email, as that would be quite bad in this case, but it seems it's alright now and my primary email is properly used now.
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