My phone number is no longer active and I cannot verify my identity to log into the admin...

Hi!
<br />I try to place my problem in english.
<br />My admin account of our NGO Office365 plan was secured by 2factor authentification with my mobile phone.
<br />I can't use the phone anymore and changed from Android to iOS.
<br />So it is not possible to use a backup of the Microsoft Authentificator App.
<br />Normaly there is also the method of using a SMS code or a phone call to the mobile number.
<br />But not in my case, the only methods are with the Authentificator App.
<br />My mobile phone is stored in my account, but who can help to active the method with SMS oder phone?
<br />There is a possibility to reset password with SMS or phone, this still works, but I know my password, the only problem is the missing link in my Authentificator App.
<br />THanks
<br />Hubert
<br />

Hi Dave,
<br />Thanks
<br />But what if I need such a large number for calculations, the one with the ´ is no longer a number?
<br />If you do not know why this is the case, it is not a drag because I do not need a calculation for my current case.
<br />Is just to expand my knowledge.
<br />Sincerely, Felix
<br />

Was kann ich noch machen! Ich habe glaube ich in meinem Account keine Telefonnummer hinterlegt gehabt wenn ja ist es evtl. noch meine Alte Rufnummer
<br />die ich nicht mehr habe! Wie komme ich an mein Account?
<br />What else can I do! I don't think I had a phone number stored in my account, if so, it may still be my old phone number that I no longer have! How do I get my account?
<br />How can I be activated again?
<br />

Hello Robert ~

Sorry to come in English. I'm Dutch and can understand German, but I'm afraid I would make too many mistakes when I address you in your own language. Hope this is OK.

I have the same problem as the first person in this thread. I just bought a Samsung Omnia7 phone, this is a Windows7 Phone, that uses Windows Live to store the calendar and contacts. Obviously I would like this to sync with my Outlook 2003 destop, which
can be done through Microsoft Office Outlook Connector. Works fine for the calendar, but there is a problem with transferring my 870 contacts to Windows Live.

The .CSV transfer is refused by Windows Live, indeed it tells me that the file is empty (which it verifiably is not). Then I tried to drop my contacts from the Personal folder in Outlook into the contacts folders that has been created by the Outlook Connector
(a subfolder of my live account). This seemed to work, yet I'm losing around half of my contacts and some are duplicated or even quadrupled. The strange thing is they show up in the Outlook folder, but not on the contacts page in Windows Live - and to be sure:
neither in my phone.

This makes me believe there is something wrong with the Outlook Connector synchronization procedure, but I fail to see what exactly. What I have discovered though is that of people with the same family name only one appears in Windows Live... wonder of
wonders.

I have now decided to undo the Outlook Connector, re-install my Outlook on the desktop, then re-install Outlook Connector, and try the whole thing from the start again. In the meantime I keep my phone away from my Windows Live account and off line, because
there might be a problem with the simultaneous synchronizations running between my desktop and the Live server AND between the Live server and my phone (although the simultaneity of these synchronizations is the whole point of Outlook Connector).

If you can shed some light on this issue, I'd be most grateful. I've tried to follow your suggestions, but can't accomplish the copying of .vcf records into my live account (in neither of the ways you indicated), this seems to be an option that is not available
in the versions of my software.
Again: I'm running Outlook 2003 on Windows XP.

Many thanks in advance ~ G

Hello Agnethe

Of course,

Since I have a separate domain with e-mail, the Outlook.com account is not my main and not my only account.
So I had to perform step 2 in the tutorial.

I have the IMAP mail accounts re-set up.

So now I am back on the green field and can try to set up the Outlook.com account.

How do I add the account via "e-mail account" or via "manual configuration or additional service types"?

I have log myself correctly.

The direct way "e-mail account" does not go my e-mail address is ***** is and no @ Outlook.com address.
My account with Microsoft is my e-mail address *****

Therefore, somehow simply can not work.

Frustration....

Greetings Markus