OneDrive Desktop Not Syncing Shared Files Properly

Marisa Decurtins · 16. April 2025

Dear OneDrive Support Team,I have been using OneDrive on my desktop for years without any issues, but for the past month it has stopped working correctly.The main problem is with shared folders that I use with my work colleagues. These folders still appear in the desktop version of OneDrive, but only as internet links, not as actual files. This means I am no longer able to work with them offline, which is a significant disruption to my workflow.This issue is not limited to me – some of my colleagues are experiencing the same problem, although not all of them.I would greatly appreciate your hel

Ruchi H. Jangid

Hi!

This is Ruchi, an independent expert. I will assist you with your query today.

Follow the steps in the link:
https://support.microsoft.com/en-us/help/402826...

I hope this work and solve your problem.

Regards

Ruchi

Jan-AlexanderMilz

Hallo Forum

Ich habe die Frage im englischsprachigen Mac-Office Forum gepostet:

http://answers.microsoft.com/en-us/mac/forum/macoffice2016-macword/word-15365-does-not-work-properly-with-files/bc9e5eb3-6a83-4c05-aa53-1601c62f6c9f

Jan

sqeez3r

Über den Microsoft-Support habe ich nun erfahren, dass dieses Verhalten leider eine "Produkt-Limitierung" ist und somit bekannt ist. Dieselbe Frage wurde hier auch schon einmal gestellt:

Renaming files in OneDrive while it is syncing is frustrating because it highlights the entire name of the file. How to avoid this?

Georgi T.

Hallo Helmut,

Bernd hat deine Frage schon richtig beantwortet.

Zusätzlich empfehle dir noch den Artikel „OneNote syncing best practices“.
Deutsche Version hier.

Beachte:"In general, OneNote notebooks should always be synced and moved by the OneNote application, and not by file based synchronization systems such as a client application (such as the OneDrive
or DropBox local client) or offline folders."

Mit freundlichen Grüßen,

Georgi Taskov

Microsoft Office 365 Support Engineer

Robert Ha.

Hallo Clemens,

Oeffne bitte mal den Text-Editor und kopier folgendes rein:

IF NOT EXIST "C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\NUL" md "C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform"

echo y| cacls "C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform" /T /E /G "Network Service":F

:end

dann speicher das ganze als fix.bat und fuehre die bat-Datei aus.

Gruss,

Robert

Microsoft Certified Professional | This posting is provided "AS IS" with no warrenties and confers no rights

Hi,

willkommen im Windows Forum!

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