OneNote does not save changes

Thanks for the more information. If synchronization was turned on and you were able to retrieve your lost notes from the version history, then it's possible that there could be a delay in the syncing process that's causing the issue.

Regarding connectivity, it's always a good idea to double-check that there are no connectivity issues that could be interfering with the syncing process.

As for conflicts with other apps, it's worth checking if any antivirus or security software could be causing any conflicts with OneNote. Sometimes, these types of software can interfere with the syncing process, causing unexpected behavior.

If none of these steps help, you might want to consider uninstalling and reinstalling the OneNote app. This can help reset any settings or configurations that might be causing the issue.

If you have any other questions or need assistance with anything, please don't hesitate to let me know. It will be my pleasure to Assist you.

Best Regards,
Sneha

Give back to the community. Help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.

Thank you for your great answer!
Sadly, i dont know if it helps:
1) synchronization was turned on (and yes, i could get my deleted notes back from the version history tab. but this offers no explanation why OneNote chose to overwrite the *new* with the *old* version).
2) connectivity seems stable
3) I will check if there are any antivirus etc. conflicts!

Hi,

I'm Sneha and I'd be happy to help you out with your question. Sorry for the inconvenience caused.

Based on your description, I think there could be an issue with the synchronization of your notes with the cloud storage. There are a few things that we can try to troubleshoot the problem.

First, let's check your synchronization settings. Make sure that your OneNote app is set up to sync automatically and that you're signed in with the correct Microsoft account. You can do this by going to the app's settings and checking the synchronization options.

Next, let's check your network connectivity. A stable internet connection is necessary for OneNote to sync your changes properly. Ensure that your device has a good internet connection and that there are no firewall or security settings blocking OneNote from accessing the internet.

It's also possible that there could be conflicts with other apps on your device. Some third-party apps or security software may interfere with OneNote's synchronization process. Try disabling any such apps temporarily to see if this resolves the issue.

Lastly, if your changes are not syncing properly, you can check the version history in OneNote. OneNote keeps a history of your notes, so your changes may be saved there.

For more Information, please refer to following resource :-

"See a list of recent changes in a notebook in OneNote for Windows" - https://support.microsoft.com/offic...-windows-55dc5183-9112-4c7e-a9cf-44cd66c19c77

If you have any other questions or need assistance with anything, please don't hesitate to let me know. It will be my pleasure to Assist you.

Best Regards,
Sneha

Give back to the community. Help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.

Hallo Daniel,

danke für deine Nachricht.

Versuchen wir mal, diese Situation zu lösen und Ihre Dateien erneut zu schützen.

Kann es sein, daß du Adobe Acrobat 7.0 installiert hast? Falls ja, folge bitte

diesen Schritte.

Lassen Sie uns wissen, ob dies hilft oder ob deine Situation anders ist.

Mit freundlichen Grüßen,

Gijs H.

Hi Thomas,

Sway does not yet support versioning so you cannot see who made specific changes in it.

Jason