Outlook.com refuses to receive emails due to falsely claimed IP blacklisting

Marco Tralles · 27. September 2024

i'm not getting emails from online-shops - for tickets i've purchased. the online-shop said, that microsoft falsely claimes that the sending ip-address is blacklistet:5.7.1 Unfortunately, messages from [159.135.140.82] weren't sent. Please contact your Internet service provider since part of their network is on our block list S3150. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [Name=Protocol Filter Agent][AGT=PFA][MxId=11B9B95C24F1F50C] [SJ1PEPF0000231B.namprd03.prod.outlook.com 2024-09-27T09:36:29.370Z 08DCDCAE15DB3FAA]the IP-Adress in Question

Elena_H

Hello!

Thank you for contacting Outlook.com Community. You have submitted your request to the German Support.

To receive support in other Language, please submit your request to your preferred language support.

If you prefer to receive support in German, please reply to this message and write the problem description in German.

Thank you!

Elena

Raymond Kalaiyo

Rasika M, thank you for the feedback.

How did you install Office 365 to your PC?

How did you receive confirmation of this purchase?

That email ID that receive the purchase confirmation, use that email to activate Office or contact Lenovo Germany support to give you directions on how to install and activate the subscription you purchased from them.

Thagstrom

Hello! I am a Microsoft Independent Advisor, I would love to help you out!

It appears that your IP is blocked by the service you are sending the email to.

You most likely got assigned a new IP from your internet provider, and that IP may have been used to spam the email provider you are emailing before.

You could contact your internet service provider and ask to be assigned a new IP.

Sarah_Sa

Hello Margarita,

Welcome to the Outlook.com Community.

You have posted your issue in the German Forum. To receive support in another language, please change your browser language and submit a new Post

If you prefer to receive support in German, please reply to this Post and write the problem description in German.

Best Regards,

Sarah

LeSeule

I think you dont understand.
I got back my emails and the account, BUT to recover accounts on other sites connected with this old "s****** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***" I need to get those emails.
But as I deleted the alias "s****** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***" to be more protected against this hacker, I noticed that I also cant receive emails sent to this adress. That was never mentioned during the delete process. And thats why I need the help of the technical support to implement back the possibility to receive emails to that adress ... !
<br />

Hi,

willkommen im Windows Forum!

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Outlook.com refuses to receive emails due to falsely claimed IP blacklisting

Outlook.com refuses to receive emails due to falsely claimed IP blacklisting

fotmelding bij openen mail

Not able to activate microsoft 365 purchased with the new lenovo laptop with windows 11 home

Mail werden nicht übermittelt

Blocked Email Account

[HOTMAIL][HACKER] Alias gelöscht wegen Hackerangriff und nun empfange ich auch keine EMails mehr ...

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Outlook.com refuses to receive emails due to falsely claimed IP blacklisting - Outlook.com

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