Preinstalled Office on new Windows device

Winfried Lautenbacher · 18. Dezember 2023

Ich hatte eine online Version von Office 2019 auf meinem alten Rechner. Diese habe ich deinstalliert um sie auf meinem neuen Rechner zu installieren.Office 2019 ist installiert läßt sich aber nicht aktivieren.Produkt key wird nicht akzeptiert.Was nun ?

steve1da

Hola,
das sind natürlich krass viele Infos die du gibst…..
https://www.dell.com/support/kbdoc/de-de/000135246/windows-10-home-activation-error-0x800704cf-0xc004f213-on-new-devices?lang=de
Gruß,

DrMaFu

Der genaue Wortlaut heißt:

Office

You have a newer Version of Office installöed on your device.

Microsoft Office 2016 voor Thuisgebruik en Zelfstandigen - nl-nl

Microsoft Office Home and Business 2016 - it-it

Microsoft Office Famille et Petite Entreprise 2016 - fr-fr

Micorsoft Office Home and Business 2016 - en-us

Microsoft Office Home and Busioness 2016 - de-de

If you want to install older Version of Office, please remove These newer products and try again.

Der Kauf erfolgte als Download-Version über das Internet bei der Firma softloox.

OsnaStonie

Da würde ich auf die - wenn auch etwas ältere - Aussage von Chris Schneider (immerhin ein MS-Offizieller)

hier verweisen: "Any Windows device that is touch enabled and has a detachable keyboard qualifies as a tablet." Nach meinem Verständnis kann man den Microsoft Support anrufen und die ermöglichen dann eine weitere Installation.

Rasika murkar

I didnot install office on my laptop. It had come with preinstalled office 365 apps.
I received the purchase confirmation from lenovo germany on my gmail id (which is actually from India)
I have actually used the student discount while purchaseing the laptop using my university email id to get discount and while billing I gave my indian gmail id.
I am using the same indian gmail id for logging in to my microsoft account for activating the office on my laptop. I also tried asking for help on lenovo support but they say to ask microsoft support to give product key or activation help. I also asked microsoft but I get no response.

ThuyP

Well this is more device-related and Excel for Android is supposed to be used on Android devices including tablets and phones as well.

I know this sometimes causes inconvenience for some users.

Hi,

willkommen im Windows Forum!

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