School Account cant be added to Windows 10

Sorry I answered in Spanish/

Hi JohannaJN02, I am Teresa A. I am an independent consultant.

The problem in this case seems to be that even though you added the new email address you did not specify this as the main address so it was added as an alias, many more can be added this way, but only the main one will be the one that is reflected at the moment
of receiving information through the mail.

To add the address you want as the main email address you must go to the web,

https://account.microsoft.com/profile/

In your web browser. If prompted, enter your e-mail and password, and click Sign In, then click Manage Microsoft Login. Later, as you have added your new account, both accounts should appear, however one is the main one which should be the old account and the
one you want to make the main one now you should click on the button that says become main. This will appear next to every alias in the list on the account except the current main alias. The address you select will now be the one that appears on your avatar
when you log into your account and will also be where you receive your mail. I look forward to helping you.

Greetings.

Ich vermute es liegt bei euch auch daran:

https://blogs.technet.microsoft.com/enterprisemobility/2016/09/15/cleaning-up-the-azure-ad-and-microsoft-account-overlap/

„Starting today, we’re blocking the ability to create a new personal Microsoft account using a work/school email address, when the email domain is configured in Azure AD.

What does this mean? If your organization uses Office 365 or other business services from Microsoft that rely on Azure AD, and if you’ve added a domain name to your Azure AD tenant, users will no longer be able to create a new
personal Microsoft account using an email address in your domain.

This sign-up block has been running in limited Preview for a hand full of organizations and is now active for all domains names that are configured (DNS-verified) in Azure AD. No action is necessary to enable the block.”

I think you dont understand.
I got back my emails and the account, BUT to recover accounts on other sites connected with this old "s****** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***" I need to get those emails.
But as I deleted the alias "s****** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***" to be more protected against this hacker, I noticed that I also cant receive emails sent to this adress. That was never mentioned during the delete process. And thats why I need the help of the technical support to implement back the possibility to receive emails to that adress ... !
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The language in the laptop is german which cant be changed.So, i need answer in German

Thanks for you response. In your first message, you mentioned you purchased two subscriptions. If you purchased two subscriptions of the same type, (for example, two Microsoft 365 personal), the subscription will not work separately. What happens is, your subscription will be added to accumulate for the number it was purchased. If you bought two yearly subscriptions, one will not end before the other. Both subscriptions will be cumulated to run for two years.
<br />Can you confirm when the subscription was purchased and how many of the orders says "redeemed" in your account?
<br />I look forward to your response.
<br />Regards,
<br />Bambi
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