Sign-in is blocked You've tried to sign in too many times with an incorrect account or...

Siver_912 · 4. Oktober 2023

Hello, I got an issue with another account from outlook, where due to several wrong login-try the account is not blocked. Even if I try to recover the account with the formula and questions, it remains blocked. I can not find any support for this and now I need help to find a solution. What can I do? thanks, KRSiver

Igor_Araújo

Hello, JanSand_83

I am Igor and I will be glad to help you with this question

May I know if your account is a personal or business account?

Are you able to sign in to your accout using the desktop or web browser?

https://teams.microsoft.com

JanSand_83

Hey Igor,
<br />thanks for your reply.

It is a personal one, working when I sign in using the desktop or web browser.
<br />But as I tried to set up a new phone .. my account and also a other 3rd account did not work, and the above "error message" appeared.
very strange.
<br />

Raymond Kalaiyo

Rasika M, if you have a preinstalled Office, you need to sign in with a Microsoft account to activate it.
Regarding the purchased subscription, if it is associated to Gmail, then your subscription is tied to your Gmail account.

Sajjad747

Hello,

My name is Sajjad, and I will assist you today.

This is more like spam. Please make sure NOT to click on any content of the email or any hyperlink in that email. You can block them and please check your sign-in activity via the article below to know about your account's sign-in activities:

https://support.microsoft.com/en-us/account-bil...

Warm Regards,

Sajjad

Note: This is a user-to-user support forum and I am a fellow user.

safdER3

This event can be caused by anything that is incorrect in the passive request. It can occur during single sign-on (SSO) or logout for both SAML and WS-Federation scenarios.

Hilft mir leider nicht sonderlich weiter.

Hi,

willkommen im Windows Forum!

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