Somehow subscribed to Microsoft Online with a private account, unable to unsubscribe

Rasika M, if you have a preinstalled Office, you need to sign in with a Microsoft account to activate it.
Regarding the purchased subscription, if it is associated to Gmail, then your subscription is tied to your Gmail account.

Hi abc A,

Thank you for reaching out to us. I am Blessing, an independent advisor here and a Microsoft user like you.

You cannot transfer Microsoft 365 subscription from one Microsoft account to another account.

If you redeemed a product key for Microsoft subscription to a wrong account, the subscription is associated with that Microsoft account.

Yes, you can cancel this subscription from the wrong account, then purchase a new Microsoft 365 subscription with the right account.

Please understand that you can only use Office product in the region it was purchased.

You can contact Microsoft support to assist you further:
1. Go to http://support.office.com/home/chat
2. Describe your issue and click 'Get Help'.
3. Select your product and category > Confirm.
4. Click ‘Chat with support agent’ > Confirm.
5. Click Start Chat.

Hope this helps!

Hello Agnethe

Of course,

Since I have a separate domain with e-mail, the Outlook.com account is not my main and not my only account.
So I had to perform step 2 in the tutorial.

I have the IMAP mail accounts re-set up.

So now I am back on the green field and can try to set up the Outlook.com account.

How do I add the account via "e-mail account" or via "manual configuration or additional service types"?

I have log myself correctly.

The direct way "e-mail account" does not go my e-mail address is ***** is and no @ Outlook.com address.
My account with Microsoft is my e-mail address *****

Therefore, somehow simply can not work.

Frustration....

Greetings Markus

Vielen Dank für das Feedback. Also ich möchte einen Ordner freigeben und wähle "Teilen" und bei darauffolgenden Dialog ein Microsoft-Account. Dieses wird aber nicht "erkannt" (ein hotmail.com Account).

Habe ich nun zuwenig Rechte um den Folder zu teilen ("You need to be a Site Owner or have full control permissions to share a site with external users."). Wie kann ich dies überprüfen?

Danke

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Marc-PhillipZietlow, If you are trying to buy a subscription only with balance, I regret to inform you that this is not possible, thanks to the new Xbox policies it is necessary to support the purchase with a credit or debit card and this is mandatory, I regret the inconvenience that this may cause you.

You would even have to have a credit card in your account to be able to make the purchase.