Surface Pro 4 swollen battery and bent screen

Hello there

My Surface Pro 4 has a swollen battery and a bent screen. It is unfortunate because this is a replacement model of a previous one having had the same problem. However, the warranty has just expired two months ago, as this replacement model was provided by Microsoft on December 2017.


Microsoft Support does not give an option to substitute the model when out of warranty, despite this is an obvious fault of Microsoft, as the battery is again faulty.


Has anybody had the same issue with warranty and swollen battery with the surface? What are my options with Microsoft Support?


As I travel a lot and I would not want the Surface to overheat and burn while on a plane, should I simply throw the Surface away and get a new Lenovo or Dell?


Thank you.