Very old hotmail account recovery

Hello Diane

I checked the recovery folder and there is nothing but some old mails from 2016.

Any other ideas?

Would be so thankful if someone had an answer

Hi Nico,

you can create a new e-mail account on www.outlook.com.

After registry and login you can see the complete menu also calendar.

2. I don't know move your old address but you can connect the old address with the Outlook account.

Go to Settings -> options -> e-Mail -> accounts -> connected accounts

There you can connect you old address (as with a local email program like Thunderbird).

After connecting all e-mails from your old account landing in your new Outlook account.

In Germany I can create mail addresses like ...@outlook.com and ...@outlook.de (maybe different county, different endings) but you can send e-mails with your old address over outlook.com if you take the right settings by connecting your old account.

I hope that
you understand my English ;-)
Have a nice day

Harry

Hi Manu! This is Raech. I'm an Independent Advisor and an Outlook.com user like you. I'm sorry to hear about the issue.

Based on what you have described, it looks like you have already gone through the Account Recovery form online, which is currently the only form of recovery available and this is fully automated. Meaning, no support personnel from Microsoft is able to recover or reset the account for you.

You can, however, re-submit the form at least twice a day if unsuccessful. Please review the tips provided below when filling up this form. It should help in some way.

https://support.microsoft.com/account-billing/h...

Please do note that this is a public user-to-user community forum. None of us here work for Microsoft and it is beyond our capability to assist directly with account or login-related issues.

Sincerely,

Hi,
<br />Thank you for posting in Microsoft Community.
<br />First of all, we appreciate you for your time and effort for explaining your situation in detail. I would like to establish your proper expectations that Microsoft accounts are completely managed and operated by an automated server and we do not have manual access to it , since Microsoft really takes our security and privacy very seriously.
<br />It turns out that none of us here at Microsoft have a copy of the account data, especially the exact date of account creation, since all the information about our accounts is stored on a cloud server and no one has access to it even our team of account engineers.
<br />Recovering a Microsoft account is sometimes difficult because it deals with security and privacy, and here at Microsoft security and privacy are very important to us. I know you've done this many times, but I still encourage you to enter enough information so that our system can verify your ownership on said account.
<br />Make sure you're using an alternate email address that you have access to when you recover your account to get feedback from Microsoft's automated system about your account recovery status.
<br />Account Recovery Form: -- Recover your account (live.com)
<br />Thank you for your understanding!
<br />Sincerely,
<br />Leonardo_Y
<br />Microsoft Community
<br />

Hallo JH.1,

ich habe etwas für Dich recherchiert und folgende Links gefunden:

Windows Device Recovery Tool: FAQ

Zurücksetzen des Kennworts Ihres Microsoft-Kontos

Versuche das Windows Phone mit dem Recovery Tool, welches Du über den Link erhalten kannst.

Lass mich bitte wissen ob ich Dir noch weiter helfen kann.

Gruß

Vlado