WHY IS MY ACCOUNT STILL SAVED ON THE OUTLOOK APP???

This Microsoft account / Outlook account thing is really confusing.

I do use the very same non-outlook e-mail Address to login into my Microsoft account, Office 365 and outlook.com. And it is shown as alias account already.. It also shows a cryptic outlook-lots of numbers- account which is probably the underlying MS account. But I have never used that, or have login infos for it and actually I have no idea what's it about.. It's extremely confusing and so much more complicated than ANY other software solution/company/digital services I know of so far. Normally you register with a given e-mail account, choose password and that's it.

Ok, what happens when you use this outlook.com calender option and have calender saved there and you are offline, because there is no internet connection? Will outlook still show the last calender, or will it simply say it can't access the calender on outlook.com without internet?! That's one of the reasons why I personally insist of working from a local installed software instead of online service only. Sometimes I have to work/access my data offline.

It's a Samsung S10 Android based phone. I'll take a look at the suggested tool, thx!

Many thanks for your quick response, Diane!
<br />I shall switch to English, to be as clear as possibe in my further questions.
<br />Your explanations clarifys a lot.
<br />I have added my main mail account (IMAP) to the web app, and I can see those emails.
<br />I have added an outlook.com account to Outlook desktop, and moved calendar and contacts to that account.
<br />This works as well. Appointments and contacts are visible in the web app, and Android sync still seems to work.
<br />I might try to add outlook.com to Outlook on Android as well to see how that goes.
<br />Anyway, there are still a couple of questions left:
<br />

• I had problems adding an outlook.com account, using the cryptic one that is displayed in the web app.
  I then created a new one under my name, used that along with my Microsoft login password, and surprisingly this worked.
  <br />The cryptic one is still displayed in the web app - *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, can I change this?
  
  <br />
• Now, when I start Outlook Desktop, it always goes to the Inbox of the outlook.com account.
  How can I change this so it's the inbox of the IMAP mail account? (as I'm used to)
  
  <br />
• I assume the mails in the outlook.com account are just a copy of the associated mail account.
  I.e. I cannot do all mail work from @outlook.com but still need to visit my IMAP account to delete mails. Correct?
  
  <br />
• For Outlook desktop, is Microsoft's recommendation to just use the outlook.com account, or to also have the associated accounts included?
  
  <br />

Many thanks for your advice.
<br />Karsten
<br />

Hi Raech
<br />
Thanks a lot for your response!
<br />I know this is a community forum and the odds are very small to get a solution here but that underlines my despair.
<br />Unfortunately I think that there is still some activity on the account as it still exists.
<br />However I dont believe that a "real" user is behind the account as I tried sending an email to it with an explanation of my situation but I got no response whatsoever.
<br />I think I have to live with the fact that there is no way of getting my account back.
<br />Sincerely
<br />Roman
<br />

Hi,

I solved the problem: I asked my IT DEP to renew my online account. Seems Outlook 2016 is much more sensible with inconsistent or damaged data which is saved on Exchange. I do not know, what was damaged. But I created a local copy of my OST in a PST and
IT deleted anything. Now it works.

BTW: I am waiting for my Surface Pro 4. I am not happy with working an MAC with outlook.

BR

Holger

>>

* I had problems adding an outlook.com account, using the cryptic one that is displayed in the web app.

I then created a new one under my name, used that along with my Microsoft login password, and surprisingly this worked.

The cryptic one is still displayed in the web app - *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, can I change this?

>>

Is the cryptic one an address like outlook_big-ugly-code@outlook ? If so, you need to set an outlook.com address as the profile on the account.

Outlook.com email account appears as "outlook_[long series of letters and numbers]@outlook.com" in Outlook for Windows

https://support.microsoft.com/office/90ed7938-7...

>>

* Now, when I start Outlook Desktop, it always goes to the Inbox of the outlook.com account.

How can I change this so it's the inbox of the IMAP mail account? (as I'm used to)

>>

File > Options > Advanced - near the top is an option to choose the Startup folder. Select the inbox in the IMAP account.

Screenshots are here:

https://www.slipstick.com/outlook/choose-outloo...

>>

* I assume the mails in the outlook.com account are just a copy of the associated mail account.

I.e. I cannot do all mail work from @outlook.com but still need to visit my IMAP account to delete mails. Correct?

>>

Correct - because Outlook desktop will not let you properly send mail from the connected accounts - they will always have the on behalf of tag.

>>

* For Outlook desktop, is Microsoft's recommendation to just use the outlook.com account, or to also have the associated accounts included?

>>

I don't think Microsoft ever made a recommendation. My recommendation is to add the accounts to outlook desktop if you need to send mail from the address so its not send on behalf of. If you are just getting incoming mail only, then you don't need it in outlook desktop.