After multiple tries and several weeks Ive still not been given any help with recovering my...

Hi, GianlucaDi

My name is Alison, I am an Independent Advisor.

I would like to be able to give you a solution to your problem, but unfortunately the only way to regain access to the account is through the recovery form, since there is no other process to recover said account.

Maybe this is helpful:

https://support.microsoft.com/en-us/account-bil...

I know maybe it is not the answer I expected to receive, but it is the only one I can give you since this is a public user-to-user support forum. We're users just like you helping other users. We don't work for Microsoft and have no access to any user account, so there is nothing we can do or check from within the forum. Furthermore, we have no input on Microsoft's policies, procedures, or design decisions. Microsoft Support personnel do not staff this forum.

Best regards.

Alison.

Just noticed that OneDrive has been silently updated today, version is 19.192.0926.0012

Currently I'm not even able to log in to my OneDrive account, after entering my email address the logon window appears again and again.

Hello Jannik_Schmitt, Microsoft Office is very innovative so lets wait for greater features. Is there anything I can help you with? If you are satisfied with my support, can you kindly give me a rate after you closed the chat. It helps a lot. Thanks again
and I'm happy to served you! Keep safe!

Thanks thomas,



my computer is not preloaded with office 2010 so am trying to download it first but can finish the operation. is stoping exactelly at the last step. Now i have uninstall the the run and clkick program so that i can switch to Msi based by running to run singleImage
using the advanced option. After choosing the 64 Bit and waiting for than 1 hour till the download is complete. after that is not giving me any option of entering my product key. am stok and dont know what to do next.

if i posted in this forum is because am leaving in germany now but my deutsh is not yet very good. tkx

Hello Martin,I'm Jacob and I will be happy to help you today. From the error message you're getting, it appears that your messages were rejected by the Microsoft server due to policy reasons. I recommend that you contact Microsoft Support Team. https://support.microsoft.com/en-us/supportrequ...They are the best people who can answer your questions and help you with this issue.Sincerely,Jacob.

I have the same problem with my server i have contacted the Microsoft Support Team with you form. The support team send me Instructions what i have to check. No check failed but I am still blocked and they can not give me details why iam blocked to solve this problem. Is there a public list with blocking reason for microsoft blocklists or any way to solve the receiving problem of microsoft mail servers?