Can't change the language of automated emails from Microsoft

MaFloBra · 11. März 2020

Hello Microsoft community!

I have a strange problem with my MS account / profile. Since quite some time I get all automated emails from MS for example if I click the "forgot password" link on the MS account login page, or the mail to retrieve the key for a 2-factor authentication in Vietnamese language. But I double and tripple checked, the display language in my profile is set to English. I also tried to set that display language to something else and back to English, but still, all automated emails from MS are in Vietnamese.

So I tried to contact the MS support for three times now. They tried a few things but the problem still exists. Today I chatted again with the MS support and they told me I should get in touch with technical support, but I am not able to reach them on telephone, because I can't find the right number.

Does anyone here have an idea how I can change that emall communication language?

Gudrun_W

Hi LucianoCampetella,

You have submitted your request to the German Support forum. To receive support in any other language please change your profile language:

1. At the bottom left of the page, click on the relevant language

2. Change the language to the desired langauge

You can now submit a new question in your chosen language.

If you prefer to receive support in German, please reply to this post and write the problem description in German.

Regards,

Gudrun

Thomas Löwe

Hallo,

vielen Dank für deine Nachricht.

Bitte beachte die folgenden Informationen:

https://support.office.com/en-us/article/Choose-or-permanently-change-the-language-of-your-Office-installation-f5c54ff9-a6fa-4348-a43c-760e7ef148f8

Ich freue mich auf deine Rückmeldung.

Sarah_Sa

Hello

Thank you for contacting Microsoft Support forum. You have submitted your request to the German Support forum.

To receive support in other Language, please change the language on the bottom right of this page to your preferred language

If you prefer to receive support in German, please reply to this post and write the problem description in German

Regards,

Sarah

Gudrun_W

Hi HartwigLehner,

You have submitted your request to the German Support forum. To receive support in English please change your profile language:

1. At the bottom left of the page, click on the language name

2. hange the language to the desired language

You can now submit a new question in your chosen language.

If you prefer to receive support in German ,please reply to this post and write the problem description in German.

Regards,

Gudrun

Henrike_A

Hi mato6666663,

You have submitted your request to the German Support forum. To receive support in English, please change your profile language:

1. Click on My Profile/Mein Profil in the upper right corner of your screen.

2. Under Language : (Select your language below.)/Sprache

Wählen Sie Ihre Sprache.), change language to the language you wish to receive support in.

3. Click Submit/Senden.

You can now submit a new question in your chosen language.

If you prefer to receive support in German, please reply to this post and write the problem description in German.

Regards,

Henrike

Windows Live Team

Hi,

willkommen im Windows Forum!

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