Gmail cannot be accessed with Outlook365 after password change

LarsDellen · 28. März 2022

I really need some help.My daughter 15 and through Google Family link under our "control" has changed her G-Mail Password.She doesn't have 2 faktor authentication activated. Ever since the PW change, gmail access only works on her android phone.If I enter the new PW in Office365, with any options, I end up going down tis path:First Pop up from google asking for the mail address:Second Pop up asking for the PW:and the third one is this which I cannot get beyond?Why is a browser update popping up and I have Chrome and Edge installed?I tried it on 3 Windows PCs, always the same. I have checked

manuela.a

I tested this on my PC, seems to be a bug. I am also not able to change the setting. Let's hope this will be solved after the new Windows update.

Federica_d

Hallo Dieter,

Entschuldige bitte die verspätete Nachricht. Hast du noch Schwierigkeiten?

Ich glaube dieser Artikel nützlich für dich sein könnte. ->
https://support.microsoft.com/de-de/help/218385/you-cannot-access-personal-folders-that-have-passwords-after-you-cance (Leider ist er auf Englisch, aber falls du Hilfe brauchst, kannst du Bing Translator benutzen https://www.bing.com/translator).

Falls du Schwierigkeiten haben solltest oder sonstige Fragen hast, sag uns bitte bescheid.

Ich freue mich auf deine Antwort.

Grüße,

Federica

HeinzStieger

I have produced several learning units with SWAY and Power-Point as Video (mp4) included. It worked well all the time but all the sudden I and all the learners get the message after click on the video: "The video cannot be dispalyed at the moment". In
the same SWAY all other videos (not power point sourced) work. Has somebody an idea what might be behind this major error?

Karl Timmermans (Out

>>

So how do I get to the Windows 10/11 Mail app or Outlook desktop client now?

<<

The Windows 10 / 11 Mail app comes with Windows

Einrichten von E-Mail in der Mail-App

https://support.microsoft.com/de-de/office/einr...

As far as the Outlook desktop program goes, you need to either purchase a version of Microsoft Office or obtain a stand-alone license for Outlook.

As an aside, in reviewing your email post regarding the issue you encountered with GMail and Thundeebird, while I am not a Thunderbird user, your problem may be solved by changing the password for the Gmail accounts. I don't know for sure if that is your issue but it is certainly worth trying

What you need to do is enable 2 factor authentications on your Gmail account and then generate an <App Password> to be used as the password for the email account. This is a Google change that took effect June 1, 2022

Recap of steps

#1 - enable 2 factor authentication for the GMail account

Bestätigung in zwei Schritten aktivieren

https://support.google.com/accounts/answer/1858...

#2 - generate a Google <App Password> for this account (do not turn off 2FA fter generating the <App Password>)

Mit App-Passwörtern anmelden

https://support.google.com/mail/answer/185833?h...

#3 - Change the password in Thunderbird for the email account to use the <App Password> you generated in step #2 (suggest using copy ;n paste - the <App Password> is a contiguous 16 character string - no spaces)

Wolferl85

Hi Neil,
<br />The error - message is:
<br />Microsoft Outlook cannot be started. The Outlook window cannot be opened. This Folder - group cannot be opened.
<br />An unexpected error occured.
<br />

Hi,

willkommen im Windows Forum!

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Gmail cannot be accessed with Outlook365 after password change

Gmail cannot be accessed with Outlook365 after password change

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