I can not login to my second account.

Hi Antonio,
<br />thanks for your answer. I'm not looking for the iOS-Shortcuts.
<br />I try to explain my problem once more in English:
I have created my own shortcuts in MS WORD, f.e. command+control+r gets my characters red.
<br />For different reasons I created two accounts on my Macbook (iOS Big Sur):
<br />- The first one has an data immigration by Time Machine. But this produces a littel other problem, which is not off topic here. To fix this I create a secona account
<br />
<br />- The second account: All datas were put on there manuel from a second backup, so all the applications. That means the application are "fresh", without my individual created shortcut.
<br />-> My question is: Where does Mac OS hide these indidual shortcuts, so I can go into the system of the first account, copy that file and move it to the system of the second account.
<br />I thought to rember, that they are in the "hidden library". You can open it: finder menu -> go to + option --> then you look in the folder preferences for com.microsoft.Word.plist
<br />I found this file and some others with this beginning. I copied them and moved them into the same folder of the second account's system. But it changed nothing.
<br />I hope, I explained my problem better. Sorry for my English
<br />Ulf
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Hello Diane,
<br />Your second screenshot is very interesting to me as my Outlook does not do this. That is also the reason why I want to build something there. If I forget to switch Outlook to offline mode, then suddenly it just doesn't show me any messages. I always have to wait until I'm online again and that's just unpleasant.
<br />Can this be related to the fact that I don't have an Exchange connection but all my accounts are IMAP accounts?
<br />I can't put my Hotmail address in Outlook because then I have problems with my calendar, tasks, etc. that go through an IMAP account.
<br />Robert

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Hello Agnethe

Of course,

Since I have a separate domain with e-mail, the Outlook.com account is not my main and not my only account.
So I had to perform step 2 in the tutorial.

I have the IMAP mail accounts re-set up.

So now I am back on the green field and can try to set up the Outlook.com account.

How do I add the account via "e-mail account" or via "manual configuration or additional service types"?

I have log myself correctly.

The direct way "e-mail account" does not go my e-mail address is ***** is and no @ Outlook.com address.
My account with Microsoft is my e-mail address *****

Therefore, somehow simply can not work.

Frustration....

Greetings Markus

noch als Zusatzinfo:

Additional info:

I ran the following test:

I took a .docx file I created on my office PC which was stored on our server and saved it locally to my PC harddrive. I then save a copy as .doc as well. Then I emailed both files to my office Outlook account AND my iCloud account (with one email).

BOTH files did NOT open from my Outlook account and BOTH files just opened fine from my iCloud account.

I then forwarded the email from my Outlook account to my iCloud account and now BOTH files did NOT open anymore.

So it seems that my Outlook account (Exchange server) corrupts the files.

Can that be?

best regards

Wolfgang

Dear Greg,
<br />thank you for your answer. I will try to answer you tomorrow - my problem is rather enigmatic, there must be some error in my account in microsoft which I can not fix - and I could not find yet sufficient support by microsoft. I will explain it tomorrow.
<br />