Inquiry regarding the handling of online archiving

Kevin Huber1117 · 26. März 2021

Hello Together

We have been using the Online Archive from Microsoft for about 1 year. We have received in January a request from one of our employees that he has the feeling that the Online Archive isn't automatically filled with new e-mails that are older then two years.

To observe this, we saved the size of the archive then and compared it today after two months. Unfortunately, the usage is still the same. Is it because it takes the date of archiving instead of the date of the emails?

Or why isn't the retention policy see my screenshot working?

Thank you in advance for your support.

André C.

Hello Henning Schütz,

Thank you for your inquiry.

In our forum mainly make their home requests.

In your case, it's still very toward business use.

Please include a request in the Microsoft TechNet forum, where you have a greater chance of getting a useful answer.

Here is the link to the MS TechNet forum:

http://social.technet.microsoft.com/Forums/de-de/categories/

It would be very nice of you if you give us a link, ask too your posting in the MS TechNet, available. This allows other users to quickly find the answer.

kind regards

André

Wolfgang_Schneider_H

@Michalina

I did that, but Apple didn't see any responsibility and directed me to Microsoft support. I was fed up with the handling and have solved the problem by obtaining a Office 365 Home Subscription at a local store and that of course had a key and serves me well
plus my family members. Thanks for your advise.

DaveM121

Hello Jev

There are many types of student Office 365 licences, most do not include the full desktop versions of the Office 365 applications . . .

You should contact the IT department of your education facility and ask them what type of Office 365 licence you are entitled to, that most likely only includes the online free versions of the apps, like on the links below . . .

https://www.office.com/launch/word

https://www.office.com/launch/excel

SH_SmIT

Hi Diane,

many thanks for your input!

I started a test at our customer and deleted the contacts as well (marked for an later re-import through our software, of course). So I'm curious about his comment tomorrow morning, if his reminders will disappear.

But many thanks also for the remark regarding the cleanreminder-function. I wasn't aware of it so I just tried ... but unfortunately it failed. Please see the screenshot attached, also from the birthday-calender of the web-version to show, that there are no birthdays in it at all.

Do you know any other tricks to clean up the mess?

Many thanks and kind regards,

Sebastian

OliW_De_BW

thanks a lot, but the Problem is NOT the OST or PST. I had tried with the OST-Converter, but without results!

The problem is a Setting or communication Problem from Outlook 2010 and Web.de regarding IMAP.

best regards Oliver

Hi,

willkommen im Windows Forum!

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