Lost my hotmail Account

EagerDoughnut43 · 17. November 2018

Heyho,

years ago, I lost access to my hotmail account (probably got a keylogger or some other spyware).

Sadly, I also lost access to my contact e-mail account which now appearantly does not exist anymore.

I tried recovering the account, but the automatic response system tells me I did not enter enough information.

However, I still know

-the e-mail address

-the first password used

-the name

-the date of birth

-some of the e-mails I received

-(possible security questions? not sure if I had to enter)

-could send a copy of my ID

There's no way that's not enough information to recover my e-mail, especially since my contact e-mail address contains my full name.

Is there any way to talk to an actual human about my situation? I could not find an e-mail address since the link shown on the support page is not valid anymore (http://support.live.com/default.aspx?productkey=wlmail&locale=en-us).

Regards

Diane Poremsky MVP

There is a chat and email link at the end of this article:

https://support.microsoft.com/en-us/help/12429/...

or this page:

https://account.live.com/acsr

Peter.Star

Du schreibst das es Jahre her ist. Dann wird es wohl so sein das dein Account wegen Inaktivität gelöscht wurde.

Die Mitarbeiter hier https://support.microsoft.com/de-de/help/12401/microsoft-account-get-help-by-email werden das überprüfen
können.

Peter

Holger Buck

There appears no other account then my hotmail-account. There is nothing else.
 The App section just leads to the settings of my microsoft account in my browser. There I already searched unsuccesfull.

Wolferl85

Hi Neil,
 it looks like your suggestion has worked. It did however not solve the3 problem of my lost Outlook 2016 account, but via Outlook.com by Browser, I can get my mails from my yahoo mail, with all my existing folders and rules.
 Thanks and kind regards,
 Wolfgang

Peter.Star

Hallo,

wenn dir die Daten so wichtig sind warum hast du dein Konto nicht aktuell gehalten? Es sind zwingend mindestens zwei Sicherheitsinfos erforderlich Rufnummer und alternative Mailadresse.

Leider können wir dir hier im Forum nicht helfen da dazu persönliche Informationen notwendig sind. Wende dich daher an den Kontensupport

hier und verwende den letzten Punkt: Mein Problem .....

Peter

Hi,

willkommen im Windows Forum!

Lost my hotmail Account - Similar Threads - Lost hotmail Account	Forum	Datum
My Account Sicherheitsinformationen My Account Sicherheitsinformationen: Guten Morgen,ich habe festgestellt, das ich bei mir, aber auch bei anderen Usern, die Anmeldemethoden in der Reihenfolge nicht mehr ändern kann. Bisher stand in dem rot markierten Bereich immer...	Microsoft Office	4. April 2025
I can't sign in to my Hotmail account I can't sign in to my Hotmail account: Aus diesem Thread ausgliedern. Mein Hotmail-Konto ist ca. 4 Jahre alt und seit 2 Jahren nicht benutzt. Bei jetzt versuchter Ameldung wird mir gesagt, dass das Konto nicht existiert.Wie komme ich...	Outlook.com	19. April 2024
cant access to my old emails in my Hotmail account cant access to my old emails in my Hotmail account: I can't access my old emails in my Hotmail account, and it only shows what I sent.	Outlook.com	28. Januar 2024
I lost access to my microsoft account I lost access to my microsoft account: I think I got hacked and now I lost access to my microsoft account, it all started with an email I received from microsoft stating that an email adress that I do not recognize was addes to my...	Outlook.com	24. Juli 2023
Both my main hotmail accounts are blocked Both my main hotmail accounts are blocked: I have 2 hotmail accounts since forever and I use them as eachother backup accounts, now since both are blocked I can’t recover any of them, I used the automated system to recover one of them but...	Outlook.com	20. April 2023
How to Activate my Hotmail Account? How to Activate my Hotmail Account?: Click Create an account. It's a link in the top-right side of the page. Create your email address. Enter a password. ... Uncheck the "Send me promotional emails from Microsoft" box. ... Click...	Outlook.com	16. Mai 2019
Hotmail-Account Hotmail-Account: Hallo, ich komme nicht mehr in mein Hotmail-Mail Konto rein (* Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *). Ich muss mich Identifizieren, weil es angeblich von jemand...	Outlook.com	9. August 2017

Lost my hotmail Account