Micosoft can you guys mitigate our IP and remove us from the blacklist

Hello Nicholas,

thank you for your request. As it was posted in English with this being the German language forum, can you tell us which language you would prefer our support to be in?

As for your question, can you tell us the full error message appearing when you try to send a mail via your Outlook email account from Thunderbird?

We look forward to your reply!

Best,

Carlos

Hello Matteo,

From our side, there is not much we can do. We suggest you to contact an IT-Specialist for advise. Moreover, maybe if you post in the English Forum, not in the German, you will get more responses from Community members. There is always a possibility they
have an idea. You can reach the English Community via this site:

https://answers.microsoft.com/en-us]

However, please do not hesitate to ask any questions.

Best regards,

Agnethe

Hello,

Thank you for your reply and providing Information.

I can understand your situation , There is little you can do unless you Add alias to this address and forward all emails from the old one, which may improve spam detection. Your address has likely been sold as part of a spam list and you will receive more spam. Otherwise, simply wait a little while; eventually, it might go away.

Add or remove an email alias : https://support.microsoft.com/en-us/office/add-...

Best Regards,

Prakash

This answer is so ridiculosly stupid, it seems like you don't understand the problem at all.
It is Microsoft that is blocking OP's IP address not his ISP.
Best way to mitigate this problem is to advise customers not to use live.com, hotmail.com and outlook.com mail adresses.
I have the same problem for years and can not solve is since the outlook-delivery-team is very useless.

Hi I G,

I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

I understand that you are having trouble with removing an application from the computer. Looks like you have tried the best possible solutions and it still didn't work. Let me share my knowledge on how to fix problems that block programs from being installed or removed.

1. Click the link below and Download the troubleshooter.

https://support.microsoft.com/en-us...-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

2. Click Download troubleshooter and click Select keep anyway in the browser.

3. Run the Troubleshooter and select uninstall a program.

4. Select Office 365 and click Uninstall.

If you experience the same issue, you can Boot the PC in safe mode and then remove the Office applications.

https://support.microsoft.com/en-us...-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

Hope these methods should resolve the issue. If the issue persists, you can reset the PC to factory settings by keeping your personal files.

1. Click start and go to settings. Click System.
2. Select recovery.
3. Click reset the PC.
4. Click Keep my files and hit Local re-installation.

This will remove all the applications and you can install your Office package successfully.

I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

Best regards
Gunasekar N