Microsoft prompts me to use to verify my email with an old email that I have already changed

Hi, my name is Neil, and I'm an Outlook user like you.

I'll be happy to help answer your question.

You need to change your Security settings on your Microsoft account to remove this old email address as a source of ways to prove who you are.

To do this, go to: https://account.microsoft.com/security

Sign into your account.

Click on "Advanced security options".

Under "Ways to prove who you are" remove the email address you no longer want to use and that keeps requesting a code be sent to it.

I would recommend that you use at least one additional backup email address and a mobile phone number to recover your account or receive verification codes to, to avoid being locked out of your account in the future.

Also on the Advanced security options page, you can turn ON / OFF Passwordless account and Two-step verification.

Once you have changed your security backup email details online, you may have to reboot your computer before it starts to ask you your new backup email details (it might still ask for your old email details, giving you an incorrect feeling that the new email hasn't worked....but it just needs a reboot).

I hope this helps.

Kindest regards,

Neil

Thank u a lot ^^ This fixed it. I was worried my account was still somehow connected to the old email, as that would be quite bad in this case, but it seems it's alright now and my primary email is properly used now.
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I have exactly the same problem as described by Roland and it is still there!! 6 Oct

I have been using dozens of worksheets for months, opening, updating, closing etc without any issues. Now they all seem corrup/incorrect.

The worst is that it is almost impossible to see any remarks from Microsoft that inform users. It has taken me three days to find Rolands excelent description of the mistake .

**** can happen, but it shouldn't be a users Job to sort it out.

I tried to re-install my "Office/Excel" with the Product Key Nr hoping that might solve the problem, BUT the System told me, after many attempts, my Outlook account was not okay and closed (I had never used it other than to download "Office") and I should
create a new one. Having done that I received the obvious Microsoft answer - My Product Key is under my old account. I need to use that one - the mind boggles!!

Sorry for english, but it is easier for me. I have no problem reading the German, but writing is a bit so so (german grammer)

By the way Roland - ich kann auch die Hälfte der Beschreibungen/Erklärungen nicht folgen. Ich glaube sie setzen voraus alle "users" sind IT Fachleute.

Grüße

Hello Diane,
<br />Your second screenshot is very interesting to me as my Outlook does not do this. That is also the reason why I want to build something there. If I forget to switch Outlook to offline mode, then suddenly it just doesn't show me any messages. I always have to wait until I'm online again and that's just unpleasant.
<br />Can this be related to the fact that I don't have an Exchange connection but all my accounts are IMAP accounts?
<br />I can't put my Hotmail address in Outlook because then I have problems with my calendar, tasks, etc. that go through an IMAP account.
<br />Robert

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Prakash,
Thank you for answering me, yet your answer is only telling me that I have to create my own phising filter, which is ridiculous.
if I get email:
*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
and then
*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
and then
*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
then what use is it to add domain etc to a filter list, there should be an algorithm, from microsoft, filtering that nonsense out.
Kind regards
Harm Kooiker