Netflix Surround Sound Problem! 5.1 Audio Track taps the wrong channels on 7.1 Speakersystem!

Notice: Everything worked fine with Windows 8.1, same PC Setup, same drivers with the Netflix App from the Microsoft Store.


I have the Creative Inspire T7900 7.1 Speakers, where the Subwoofer includes a hardware 5.1>7.1 switch, which works fabulous!


PC System: Acer M7720


Now to the Issue at hand:


I'm now using Windows 10 Pro, with the same setup i used with Windows 8.1 + Netflix App.


I still can choose 5.1 or 2.0 Audio, that's fine!

BUT, when i choose 5.1, The Rear Speaker aren't used, no, the Side Speaker are used instead!

And when i activate the 5.1>7.1 Upmix on my Subwoofer, waaait for iiiiit, it becomes 2.0 = Stereo!


Yes, i have the newest audio driver, and PowerDVD, VLC , PC Games etc. work just fine, except for Netflix Audio.


With Windows 8.1, the channels were correctly.

Front L, Front R, Center, Rear L, Rear R


Windows 10: Front L, Front R, Center, Side L, Side R


I asked the Netflix Hotline about it, and if they can contact the Developers of the Netflix App about it or just give me their e-mail adress, but they told me, they don't have any way to contact them(wtf?!).

So now i'm here, asking the microsoft staff and/or experienced user, if you got any solutions or any way, to fix this or contact the netflix developers to fix this issue.


Netflix isn't enjoyable anymore, because of this Bug/sloppy programming on microsofts or netflix side!

sry for my bluntness