new outlook email

nein, ich nutze Outlook for Mac (not new Outlook) und nicht OWA, weil ich dort 3 Email-Konten integrieren konnte (Gmx, Gmail, Kundenkonto exchange), die ich für meine Kunden nutzen muss.
<br />Wenn das mit dem neuen Outlook auch geht, könnte ich das ja mal versuchen oder was meinen Sie ?
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wenn zwei Wörter aufeinander folgen, dann funktioniert es?

wenn in der Email beispielsweise "new ticket" steht, wird das erkannt und die Regel angewendet?

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But in the Outlook 2019 app, I can't find the "Insert" command. Where is the Contacts folder?

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Do not understand the questions if you are using Outlook '2019. The screenshot in my previous reply follow the required steps. If that is not what you are seeing when you create a new email message, please provide a screenshot of what you encounter when you create a new email message as was described before starting the numbered steps

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In order to send a <Contact Group> to someone else is as follows when creating a new message

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i use the newest version of both: outlook is the newest version and my mac also is updated to the newest. outlook still greyed out when i want to add a task.

Dear Galin,
thanks for your support and for trying... maybe I wasn't clear enough abut "The New Outlook". I was talking about the Preview that is currently being offered.. so the "new, New Outlook"-
Cheers
Thorsten