Outlook.com - Language settings not possible to save anymore

Hello again,

If the company does not exist anymore and the admin portal is closed, then you will not be able to gain access to the onedrive anymore.

I am so sorry about this.

Hello,



this Forum is available in many languages. It would be useful if you place your question into the forum of your native language.

Unfortunately it is not possible for me to move your request into the appropriate forum, so you will have to re-create your request:
http://answers.microsoft.com/en-us

Kind regards,

Pauline

Hello Wiebke,



this Forum is available in many languages. It would be useful if you place your question into the forum of your native language.

Unfortunately it is not possible for me to move your request into the appropriate forum, so you will have to re-create your request:
http://answers.microsoft.com/en-us

Kind regards,

Pauline

Hello Bernhard

>>

it's not possible to save the Office 365 Outlook calender in a cloud and access it via phone

<<

The calendar is saved in the outlook.com mailbox, which is in the cloud. Add the account to your phone to see the calendar.

If your Microsoft account address is not a Microsoft-owned domain (gmail, your isp etc), you need to add an outlook.com alias to your account to add the account to the phone. Do this at https://account.live.com/names/manage

-- Diane

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Is it possible that the technical support staff for Outlook.com is just speaking English? And all our statements need to be translated? So if this is the case it would have just cost you a second to ask us to write our postings in English.

Here is the English translation:

Short summary:

We cannot access our emails and contacts for more than one week now!!!

Long Story:

Since Oct 15th, 2013 7:15 UTC+1 I (and probably also the others in this thread) cannot access my Emails and Contacts at Outlook.com anymore. Although I can still access my Calendar and SkyDrive. Additionally since then it is not possible anymore to connect
my mobile device or the Outlook 2013 client via ActiveSync with Outlook.com.

Edit:

This is probably the error message English users get to see (ours is obviously in German):

"Sorry, there seems to be a problem with Outlook right now.
If you continue to have this problem, please
report it to Microsoft."

As an effect of this outage it is also not possible to send emails to me. The response is (where * is my primary alias):

----- The following addresses had permanent fatal errors -----

<(*)@outlook.com>

(reason: 550 Requested action not taken: mailbox unavailable)

----- Transcript of session follows -----

... while talking to mx2.hotmail.com.:

>>> DATA <<<

550 Requested action not taken: mailbox unavailable

550 5.1.1 <(*)@outlook.com ... User unknown

<<< 503 Need Rcpt command.

In the following posts we specualted a little bit what could be the reason. Here is one detail we all have in common:

All of us seemed to have changed their primary alias shortly before or after the officially reported problems with the login on Oct 15th from 06:48 - 14:00 UTC+1.

Before you ask: It's not the browser, it's not the login as such, we all know our passwords and can access all other Microsoft services except of the essential ones Email and Contacts. We have reported the problem via https://status.live.com and since Oct 15th
14:00 UTC+1 there are no officially reported errors for Email and Contacts anymore.

So, that's all we can do. Now it's your turn microsoft: We need our Emails and Contacts back!