Suspected Email Hack - Request for Investigation and Account Deletion

Mirza Avdic · 15. Januar 2025

Dear Microsoft Team,I am reaching out because I believe my email account has been hacked. During my recent check, I noticed that all my correspondence was automatically being forwarded to a suspicious email address: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. I detected the issue and the program has already taken steps to stop further forwarding.I have secured my email account for now by enabling the authenticator, but I would like to request that you investigate the situation and delete the suspicious account, as it may pose a threat to other email addresses as well.Please take the necessary steps to resolve thi

Roady [MVP]

I've been in contact with the Outlook Team about this issue and they had a successful repro. A further investigation will follow.
<br />Thanks for reporting!

<br />

industrieware.de

Hallo Steve1da
Unzustellbar: XCXCXC
Delivery has failed to these recipients or groups:
*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
This message couldn't be delivered because the sending email address was not recognized as a valid sender. The most common reason for this error is that the email address is, or was, suspected of sending spam. Contact the organization's email admin for help and give them this error message.
Egal wohin, kommen alle retour.
LG
Olaf

Raech C.

Hi there! This is Raech. I'm an Outlook.com user like you and I'm sorry to hear about the issue you are having.

If your security information was changed by the hacker, you will need to go through the link below to request for Account Recovery. You’ll be asked for info, like the subject lines of email you recently sent from your account, your birthdate, credit card info, and other details only you would know. You don't have to know every answer, and it's ok to be close if you don't know the exact answer.

https://account.live.com/ACSR

This form should help validate your identity and account ownership. Fill in as much information as you can. This process may take up to 24 hours.

Disclaimer: This is a public user-to-user community forum. None of us here work for Microsoft and it is beyond our capability to assist directly with account or login-related issues.

Sincerely,

Diane Poremsky MVP

Thanks for the update. I suspected the pst was corrupted - that is why I suggested exporting to a new pst on the windows computer.

Don Varnau

I tried to repeatedly start requests through the email account, but that didn't work.I have the email address I provided for account recovery, but somehow it doesn't recognize. Are there any other possibilities?CollinsFan

- - -
Sorry. I do not know of anything else you should try.
Don

Hi,

willkommen im Windows Forum!

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Suspected Email Hack - Request for Investigation and Account Deletion

Suspected Email Hack - Request for Investigation and Account Deletion

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Kein Zugriff auf altes Microsoft-Konto

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