Well, I have been playing Hypixel Skyblock wenn suddenly my game closed and i was logged...

I have exactly the same problem as described by Roland and it is still there!! 6 Oct

I have been using dozens of worksheets for months, opening, updating, closing etc without any issues. Now they all seem corrup/incorrect.

The worst is that it is almost impossible to see any remarks from Microsoft that inform users. It has taken me three days to find Rolands excelent description of the mistake .

**** can happen, but it shouldn't be a users Job to sort it out.

I tried to re-install my "Office/Excel" with the Product Key Nr hoping that might solve the problem, BUT the System told me, after many attempts, my Outlook account was not okay and closed (I had never used it other than to download "Office") and I should
create a new one. Having done that I received the obvious Microsoft answer - My Product Key is under my old account. I need to use that one - the mind boggles!!

Sorry for english, but it is easier for me. I have no problem reading the German, but writing is a bit so so (german grammer)

By the way Roland - ich kann auch die Hälfte der Beschreibungen/Erklärungen nicht folgen. Ich glaube sie setzen voraus alle "users" sind IT Fachleute.

Grüße

@Michalina

I did that, but Apple didn't see any responsibility and directed me to Microsoft support. I was fed up with the handling and have solved the problem by obtaining a Office 365 Home Subscription at a local store and that of course had a key and serves me well
plus my family members. Thanks for your advise.

I re-installed the latest version windows 10 version 1709. I have typed the WinWord in the search, and word appears but cannot drug it to the taskbar. i bought my laptop through my internet provider with windows and excel in it, now they have disappeared.
Please help because i am stranded!!

Hello Agnethe

Of course,

Since I have a separate domain with e-mail, the Outlook.com account is not my main and not my only account.
So I had to perform step 2 in the tutorial.

I have the IMAP mail accounts re-set up.

So now I am back on the green field and can try to set up the Outlook.com account.

How do I add the account via "e-mail account" or via "manual configuration or additional service types"?

I have log myself correctly.

The direct way "e-mail account" does not go my e-mail address is ***** is and no @ Outlook.com address.
My account with Microsoft is my e-mail address *****

Therefore, somehow simply can not work.

Frustration....

Greetings Markus

Hello,
Thanks for the help. But somehow I managed to solve this by changing my date of birth myself and then removing myself from the family. I tried this before and it didn't work but suddenly it did there. Rest assured all is sorted.
Many thanks