Where is my invoice

Hi RussellPugh1,

I am John, an Independent Advisor and a Microsoft user like you.

I apologize for the inconvenience. If you need help regarding your invoice then I suggest you reach out Microsoft Support directly in order to get the best help. Unfortunately, this community is a user-to-user forum and we do not have access to user data nor
authorize to do so.

You can find Microsoft's local hotlines here:
https://support.microsoft.com/en-us/help/405170...

Or via live chat:

1. Go here
https://partner.support.services.microsoft.com/...

2. Type Talk to an Agent

3. Choose "Office & Microsoft 365 (for Home)"

4. Choose "Billing" as your issue

There might be a longer waiting time due to the current situation. Opening hours of support channels may depend on your location. Please try contacting them again during their operating hours.

Please let me know if you need any further assistance.

Regards,

John

This is the screenshot where my method is located in global.mpt

where i can find my admin contact data

Dear AvinashThakur2,

kind thankd for your reply. I already tried this problem solution beforehand and checked all settings as well. However, it doesn‘t help. Whilst on my iPhone i can select where to save the file I intend to download:

- On my iPhone

- In iCloud

- In OneDrive

- In Google Drive

I‘m not able to get this option implemented on my iPad. There, the option „OneDrive“ is missing. Somethings is going wrong here.

Thanks and best regards

Stephan

Thank you for your response. From what you have shown me, your subscription should have expired in April. Where was this code purchased and can you check the time period for this code- if it is a month, 3 months, 6 months or a one year code. You can get this information from your purchase confirmation email or invoice.
<br />If you paid for a one year invoice, you may need to contact them about this situation as you are right, it is redeemed but Microsoft 365 always adds up the subscription time. If you purchased a 3 months code, you will have a 15 months subscription.
<br />I hope I was able to explain that clearly.
<br />Regards
<br />Bambi
<br />